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January 2024 by George G
Sales guy (********) was excellent. No pressure very transparent. All parties were great to deal with.
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November 2023 by Nichole W
This is the 2nd new Explorer weve bought from ****! No pressure, no wasting our time. Thank you for the smooth, hassle free service!
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October 2023 by Alice J
Great service. Teamwork is evident. Pleasant atmosphere. Questions are answered.
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August 2023 by Eugene B
The entite sales and financing team were incredible to work with. No hassles and no high preasure.I highly recommend them for ************** purchase.
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August 2023 by James L.
Bought a 2021 Ranger and after only 2years and 4000 miles the dealership and Ford motor company will not repair rust in the wheel wells. I understand that in some climates rust happens but in Montana and only 4000 miles the vehicle should be better protected and when there is a bumper to bumper warranty there should be no problem to get it repaired but it was denied. I have had several Fords and have always been happy with them but when I buy brand new I expect a little better quality so I think I will have to seriously look at the other brands on my next new purchase.
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July 2023 by Shasta N
*********************** was great also the desk manager and the big guy in finance. Will do business with them again. Thank you I love my Bronco Sport.
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July 2023 by Kalli W
Archie **** was wonderful. Our salesperson was ********************************** was fantastic. We found out that we were his first ********* were so happy for him. We could not tell that it was his first! He was so kind, knowledgeable, found every answer to every question we asked, & stayed real late for us! We love our new **** Explorer & we will be back again to see ***************************** in a couple years for our next purchase.
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July 2023 by Peter D
Sales and finance team were awesome. Professional, precise and eager to do business. Left my old truck and picked up a new F150. Great deal all round. Many thanks guys!
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June 2023 by Aaron D
It was a great deal all around. Quick, easy and efficient. All the employees we dealt with were pleasant and knowledgeable. We have bought from *** in the past and would do so again.
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April 2023 by Michael Wehmeyer
Thank you hunter and the team for helping me find the parts needed for my truck. You guys were great and has amazing customer service. Look forward to seeing you guys in the future!
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April 2023 by Google user
Thank you hunter and the team for helping me find the parts needed for my truck. You guys were great and has amazing customer service. Look forward to seeing you guys in the future!
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March 2023 by Mack M.
I have access through Ford to use the X plan. Archie Ford agreed to allowing the X plan on a Ford pickup. I spent 6 days getting financing, paper work done, bank information, loan details, X plan PIN information, send over sensitive information (drivers license pics), a ride to the dealer (200 miles one way) lined out, selling our own vehicle etc. Once the pickup was chosen, Archie Ford agreed on, I was on my way. On the way to the dealer, their finance manager called. They informed me that I needed to finance through them, purchased a "windshield protection" program, add a few other add ons and so on. I denied the services and add ons. I was then informed that they don't make money on X plan deals so I was required to purchase these. (Specifically on Fords site they inform X plan individuals that FORD does in fact pay these dealers for X plan deals and that customers are not required to pay a penny over what is printed out in the X plan paper work. No specials, no other required purchases, etc. Once nearing the dealership, I received a call back from their finance manager. He said that were going to walk away from the deal because they can sell the pickup significantly over MSRP and that losing one customer over an X plan deal wasn't significant. I then called back and asked for my personal information back. (Pic of ID). They said it was no longer available. What a shady dealership. Very money hungry. Once they realize you're not willing to buy into their gimmicks, tricks and other fees their attitude completely changes. Almost become hostile. Most that are happy with this dealer are uninformed and have been unknowingly suckered into paying these ridiculous "gotcha" fees. Buyers beware.
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March 2023 by Denis A.
My 2019 Ford Escape has transmission problems so I took it to Archie Cochrane Ford in Billings. That was almost 3 months ago and they still can't get it fixed. It was moving OK when I took it in. I told them to put it back together and I would find another shop to work on it. Terrible service! They are trying to charge me to put it back together, but I told them no way was I going to pay it. It has dropped in value by $1,000 during the time it has been sitting it their yard. The transmission problems started just as it was going out of the 60,000 mile warranty.
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August 2022 by Greg Brandt
Had the pleasure dealing with Kent Mende and Mike Weiland on ordering the new Badlands Bronco. Both nice and fun people to talk with! They couldn’t have done a better job with buying a vehicle from. I will definitely be a return customer for my next vehicle in the future, thanks guys!
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August 2022 by Reid Walen
Kevin O’ Connor is a top-notch guy and salesman. I can’t recommend him enough.
