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January 2024 by Gao Transportation Inc
Great truck repair shop! They fixed my transmission and clutch. The truck runs very well, thanks Don!
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November 2023 by Todd in Montana
I've used Best Street towing a few times. Wouldn't even think of using another service. Got there in a timely manner. Very professional!
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November 2023 by Ryan From Idaho
Best rate towing and repair provides a great service and I highly recommend them! I tried several companies to get them to come out and unlock my truck when the keys were inside, with no success. Best rate said yes right from the start. They were out there in just a few minutes and the communication was excellent. The tech was well trained and knew how to work around my trucks antitheft system. If you need a service like they provide, I recommend you start with them first.Service: Car lockouts
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November 2023 by Beth Zacharisen
My son's car broke down outside of Bozeman. Best Rate Towing & Repair responded promptly, quoted a fair price, and did a great job. Grateful for their service and would recommend and use them again!Service: Car towing
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November 2023 by John Neuman
I had to call remotely at 7:20 pm to have my daughter's car towed to an automotive shop. They answered the phone quickly and were very polite and competitively priced. We got the tow scheduled for the next day (my choosing of the day and time) and the tow truck driver called me when he was picking it up and had it dropped off.
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November 2023 by IceAge Performance
Friendly and communicative staff. Quickly picked up a car under short notice and they followed up with phone call updates throughout the process. Will definitely use their services again. Great customer service.Services: Car lockouts
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September 2023 by Alexis Terry
They made my family pay almost $1000 when I went into the ditch and ruined our mounting plate to our carService: Car towing
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September 2023 by Brooke Remick
I had a really great experience with their towing services. After having car problems, I was in need of a tow from Big Sky up to Belgrade. I was able to set up an apt for the next day and the driver was timely, communicative, and very friendly. Answered all my questions and made me feel at ease. I will always recommend!Service: Car towing
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September 2023 by Alisha Lopez
Awesome service. PJ, the manager, went over and beyond to make sure we had great customer service. Even though it was an unfortunate situation, PJ made it less stressful. Will definitely recommend it if you need a tow in the area
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September 2023 by Charrisse Jennings
24-hour service is not true.I felt pretty frustrated - I was really in need of help in an unfamiliar place with no one in the area to call for help ...and they can't be bothered at 8am.
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July 2023 by Ross Stokes
Beware of this business! I brought my truck to Best Rate Towing & Repair to have a rebuilt engine and transmission installed. I received very little communication throughout the project and it took them 18 months to complete my truck, which is absurd. When I first got my truck back, I noticed that there was a minor tick coming from the engine compartment. I assumed that it was a minor exhaust leak, but unfortunately it was the beginning of a major issue. After visiting my family in northern Montana, the truck started knocking very loudly. I brought it to Best Rate Towing & Repair and the service manager said they would take care of it. A few days later, I received a call from the service manager. He informed me that the cylinder bore has major scuffing and they refuse to work on it. I spent 20k with this business and did not receive a properly functioning vehicle like I was promised. Also, an employee initially told me that I would I would get a warranty. When I picked up the truck, the service manager informed me that there is no warranty. They are trying to completely place the blame of the unfortunate situation on me. The business being conducted at this establishment is that of what I would expect from criminal organizations. If you use this business, be aware that: they may take way longer than expected, they may not back up their work, and they're severely lacking on quality control.
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July 2023 by Josh S
Locked keys in car. Service was quick and good priced. Highly recommend
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March 2023 by Ana Cabrera
This shop offer a excellent customer serviceOne mechanic in particular Rusty Noyes. He is the best mechanic ever.I had a problem with de def sensor he fixed quickly. I was in the road in no time.Very satisfied with his serviceThank youuuu.
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January 2023 by Robert Key
I’m a long haul truck driver. I was just passing through town. They really saved me. They pulled me out from being stuck in the snow. They gave me literally the best rate as their name says. The tow truck guy was quick, efficient, and kind. Hope I never get stuck again but if I ever do, I’ll call Best Rate Towing again.
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December 2022 by Brandon Hamilton
For an experience that left me upset the people at best rate towing really put the work in to helping me get my truck back from a hard to get to place, I couldn't have asked for a better customer service, both the office workers and the owner/driver we're truly amazing and helpful and I will never go anywhere else for towing needs.Service: Car towing
