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October 2021 by Susan Yockey
Charlotte was extraordinary, she was kind, answered my questions and quick with getting me set up. The only thing I would add is to ask how you intend on using the internet, I am new to living in Rural and someone with a family who does all their movies and tv watching is Netflix, Youtube, and Amazon, as well as up to 5 phones in the home, and I work from home and use email and zoom for conferencing, and we have a son who is a gamer. This pay as you use is looking like it will be expensive, and the internet wont reach out to my shop nor my office buildings so having to add more to get it to reach. SO, I have been in search of new internet provider. If I cannot find one I will need to have internet installed in the shop and office locations which sounds like will be expensive. Otherwise Charlotte and the others I have talked to have all been wonderful.
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October 2018 by Jolene Setinc
We have utilized Baker Mid-Rivers for years! Excellent customer service, and quick response to questions or concerns. They’re always working to make things better for our small community!!
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October 2018 by Katie Jean
Great customer service and willingness to help anyone and everyone!
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October 2018 by Lynda Herbst
I've always had real good customer service with the gals in the office. We are lucky to have such a great service from Mid Rivers in Fallon County.
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October 2018 by Nicki Reissig
Excellent customer service! When we moved into our new home, Mid Rivers was able to send a technician to set up our internet quickly. While in our house, these techs were nothing short of polite and efficient. Kim, in customer service, also helped us save money on our monthly bill by switching to the Wide-Open internet service.
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October 2018 by Josh Cuppy
Great customer service and a good liCal company overall to work with.
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October 2018 by DeAnna Herbst
I have always received great customer service from all the girls in the office at Baker! We are fortunate to have them in our community!
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October 2018 by Amanda Knuths
When we moved they let us keep the last 4 digits of our phone number so the only change we had to remember was 772. Great customer service!
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October 2018 by Christy Follmer
I have always had great luck with Laurie, Kim and Shelly in regards to my plan, my service and any issues that have come up. So thankful to have a company locally operated by such friendly faces!
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October 2018 by Tarah Nieburg
Great customer service!
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May 2018 by Jerri Breitbach
Friendly and helpful staff - always willing to go above and beyond to resolve your issue.
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October 2017 by Stanley Zedalis
They still care
