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August 2024 by AARON LOWMAN
I am not happy about the way we where just treated by the manager Scott at true Value hardware. We bought a portable air conditioner. We were told by the young man there was a no return policy if the box was open or there was a defect. I asked the young man to repeat himself. He then told me again only way to return is unopened box or if it was damaged. So we bought it. We decided to go a different route. We went to return it today unopened. Scott told me wife there was a no return policy. She told him we where told unopened or damaged. He asked who said that. My wife pointed right at the young man and said he did. The young man was stammering he didn't remember saying that. Now I am not going to say any more about the young man. But he was not being truthful to save his own. But I know I will be getting my groceries and hardware stuff somewhere else. Like Albertsons and Ace from now on. I do not appreciate being lied to.. sorry Stokes you lost a main customer.
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August 2024 by Cherie Haugen
I've shopped here a few times and had a great experience every time. They are very helpful here and run a very clean and organized store. I recently bought this fan here. Kinda pricey ($58 something) but well worth it. From my experience they only sell top quality items. Excellent customer service here!
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September 2023 by Duck Woods Ranch
The guys inside ace are great! Thank you for your help guys
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July 2023 by Shane Mosbrucker
Had everything I needed and they were very helpful
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February 2023 by Shelly Coward
Has some good sales on fruit and vegies.
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September 2021 by Julianne R
This review is mostly for Clint who works in True Value. He is so helpful and sweet. Thank you so much! You deserve a raise.
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May 2021 by Julianne Roth
This review is mostly for Clint who works in True Value. He is so helpful and sweet. Thank you so much! You deserve a raise.
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February 2021 by KayLynn Ullrich
My boyfriend and I are remolding our house, we purchased a cordless drill on Nov 24th.It broke down. We called Black and Decker, they believed that the hardware store garrentied the merchandise they sell for 3 months, to our dismae we were ridley treated and told that it's only a 30 day return on defective product's. We spent over $254.00 that day. So we called Black and Decker again and all they wanted was photos and the drill number and date.
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January 2021 by a man with no life
never been there
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July 2020 by jammin jimmy
These guys are awesome! After being hounded and treated rudely at the hardware store on the other end of town (it was 10 minutes to closing time- the guys working there didn't want my business----- they just wanted me out of there. This was even though their hours on google were outdated (I was still there before closing time of their real hours). Anyway- that pushed me to try out Stokes's True Value Hardware store--- and I've not shopped anywhere since. Their hours are VERY convenient and they have amazing people working there (of the 15+ people I've encountered EVERYONE has been super helpful, always great to work with). If I need help- they're very helpful. If I just want to browse around- they let me be. Just great customer service. I've been shopping here since last November---- I see no reason to shop anywhere else. Thanks, Jimmy
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June 2020 by Tom B.
Everything you need to fix your house place some hunting items and cloths plus it's connected to Stokes food market so you can pick up groceries with your home purchases
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May 2020 by Anne Poss
customer service is worth shopping there.
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November 2019 by Mary Pena Johnston
knowledgeable and friendly staff competitive pricing!
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June 2019 by Katie Nadeau
Too expensive to shop there. The ad isn't always accurate. The employees are nice though.
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June 2019 by Jo Chevalier Harley
Best place, one stop shop!!!
