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August 2023 by Terri Kump
We have been with RFwave for over 25 years. Their service has always been great! We highly recommend them!
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August 2023 by Tyler Baker
My internet has been down for almost a month and I can’t get anyone to come fix it. Have called many many times to schedule something and no one will get back to me. I’m gonna have to change internet providers because they obviously don’t care about their customers. Would give 0 star review if I could
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February 2023 by jake jones
Poor customer service.Been with them 2 years and am now switching to another provider.I do not recommend RF Wave.
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November 2022 by Samantha Chandler
Worst customer service. I always call during business hours and never have actually reached someone. Every time I leave a voicemail I never get a call back. If you’re not going to help your customers then at least provide decent internet services.
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November 2021 by Eric Zuniga
Against my will I've been forced by Google to provide at least 1 star. It seems so strange to me that the other reviews are all five stars. I wish that I had an experience similar to those written before me. I'll parse my words carefully from here on. My experience with RF Wave has been has been sub-optimal at best. The difficulties I've experience have been with both the technical service and the customer service. For weeks now my service has been SLOOOOOOOOOOWWWWWW. When I say slow I mean less that 0.8 Mbs/sec upload and download according to Speedtest.net. It took approximately 3 minutes just to load the Speedtest.net website. I've visited the RF Wave website (also took several minutes) and left several messages over the last couple of weeks on the "contact us" feature. I've yet to get a single response. Given the performance as a ratio of the speed I was promised, I calculate that my monthly bill should be roughly $0.63. Sadly, my monthly bill has yet to be prorated in commensurate with the level of service provided. I predict that RF Wave will meet an untimely demise as soon as Starlink becomes available. Please Elon Musk, deliver us from evil.
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November 2021 by Virginia Sandin
Great internet service, especially while living between a couple of mountain ranges. We've had their service for several years now; Rfwave have been very responsive the couple/three times we had an interruption in service.