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December 2023 by Jeri Phillips (Baby jeri)
Thanks for having what i needed!
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August 2023 by Joel Pipkin
Excellent
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August 2023 by Donna Dickson
Knowledgeable and helpful
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June 2023 by Grace Fiorita
The young man provided me poor customer service, perhaps because he is inexperienced or perhaps for another reason. I waited at the counter patiently, clearly waiting to be attended to, while he stood for several minutes at his computer doing something, without acknowledging me. I would expect in such a situation the minimum respect as a customer to be acknowledged and told “I will be with you in just a minute” at the very least. When he finally looked at me and asked me what I needed, I said I had something prepaid waiting for me. He was apparently unaware of this and aimlessly looked around for several minutes, and when he couldn’t find it, he didn’t communicate to me what I should do next, nor did he take the initiative to interrupt or find other employees to ask about the order. He just began attending to another customer while I stood waiting (I did enjoy chatting to a fellow customer while I waited). He indicated after he finished with the other customer that he did not know what to do other than wait for the lead employee to finish with his customer. In my view this is entirely inappropriate as it indicates several things: no protocol among employees for such a situation, poor communication, and customers like my family who have already paid for their parts fail to receive efficiency and respect (it should be as simple as entering the store, being able to notify the employee and walk out with prepaid item - it should take 1 min not 20).
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August 2022 by Elizabeth Askins
All around great part store
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July 2022 by Eric Bull
Napa is a good place I like napa
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October 2021 by Dawn Johns
The young woman who waited on me was just learning but eager to help and asked for assistance when she was unsure. I'm sure she will be a valuable asset to the company . it was a fun shopping experience.
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October 2021 by Ryan Andersen
The owners are knowledgeable and seem to have excellent inventory.
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August 2021 by Regina “Reg” Gray-Lane
Anything I need they got it.
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August 2021 by VanCampinWoody
Awesome Knowledgeable Helpful Staff. Had What I needed.
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August 2021 by Christian morris
Good lot of people at napa prices
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August 2021 by Jadyn Bomar
vroooooom
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August 2021 by Van Campin Woody
Awesome Knowledgeable Helpful Staff. Had What I needed.
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June 2021 by Matt Padgett
Decent store service is normally good.
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April 2021 by Kenneth Lane
Great place and friendly people!
