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July 2024 by Scott Bernardo
Great people are extremely knowledgeable. Very efficient and great at getting jobs completed in the time promised. I use them for all my automotive needs. Give them a try you won't be sorry.
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June 2024 by Douglas Caulfield
I scheduled an appointment here based on reviews and availability. Gens completely dropped the ball. I wanted to replace my wheels with upgraded aftermarket wheels. I dropped off the vehicle and waited with it only to find out they remounted a tire before realizing they didn’t have the tool to balance a 6 lug wheel. I was told I would have to take it somewhere else and shouldn’t drive on the highway. They then told me I owed $20 for the one tire that was remounted. I expected an apology and not a charge. After all it was their error that created drivability problem when one didn’t exist.
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May 2024 by William U
Very efficient and very reasonable cost.
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May 2024 by Blake White
Gens replaced a heater core in my 2013 Ram 1500. They did an amazing job at a fair price. I'll definitely be taking my other company cars there for service.
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May 2024 by Robert Lewis
This place is a joke! Don't waste your time coming here. It took them 5 days to replace a clutch master cylinder and didn't put my car back together all the way. They left brake fluid everywhere on my motor and on the inside of my car. I would have gave them negative stars. What
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April 2024 by Kevin Hoss
First time here. Friendly folks. Great service.
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March 2024 by Charlene Vercher
Brad and the guys are great! They have done and will continue to do work on our vehicles.
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March 2024 by Jessica Pulley
This is my home
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January 2024 by Michael Baldwin
Had a pulley break on I-70 just outside Wright City, MO. Called two other shops that were no help. Then I called Gen's and talked to Brad. Limped my car to their shop and found them sympathetic and helpful. Fair rates. Good service. Don't waste time calling the other guys. Call Gen's first.
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November 2023 by Jake Allen
This shop should be shut down it is ran by people who don’t know what they are doing. Customer service is great, but that is not. Why you go to a mechanic shop the mechanics there do not know what they’re doing. I don’t know where they are hired from, if you bring your vehicle here it will end up worse than whenever you brought it there. Nobody there knows what they’re doing. It is the absolute worst mechanic shop that I’ve ever been to in my entire life I went there for them to fix my brakes. Emergency brake was never fixed. My vehicle was in it out of there for a month. never fixed never any offer of money back for them never fixing the things that I paid them to fix the kids that they have working there don’t know anything do not bring your vehicle to the shop ever go somewhere else cheap is not better. You will pay a lot of money for things it won’t be fixed, the worst shop that I have ever been to in my life. I am telling you this, so you won’t waste your money there even if it is a little bit they’re not going to fix it maybe if you were in their family they will hook you up other than that they are a money grab mechanic shop with mechanics who do not know what in the hell they are doing they will ruin your vehicle stay away from the shop. Trust me every single thing that I had them. Do they messed up on my vehicle everything if you cherish your vehicle and you want to live do not bring your vehicle to this place . I had to post one star otherwise I couldn’t post it I would give them a -0 on everything. Do not go here.
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October 2023 by Jake Toberman
Wish the crab legs were on the buffet .
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August 2023 by Jean Witte
Does excellent work. Always on time
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August 2023 by Heather Raps
Very nice and fast with getting me in and out
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August 2023 by Josh
They are supposed to be master mechanics but cant figure out why a early 2000s car has a mushy brake pedal. They charged 15 dollars for some brake fluid on top of the labor bill and fixed nothing. This place is a joke.
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August 2023 by Tracy Evans (Tracy Lynn)
When I needed an inspection, the gentleman (Lorne) was prompt in attending to me as a customer . Gave mean appt time that suited my needs and after the inspection gave me direct answers that answered all my questions.
