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March 2023 by Martha Benitez
To who this may concern if any of u have money deposited n west plains bank and trust u need to get it out of that bank cause u will never b able to take it out to pay ur bills I had my ssa check that went direct deposit my work pay went direct deposit, they locked my account with them I am losing my home my car and my job. Because of a person who deposited checks that turned out to b a scam they r making me responsible I am losing everything I have cause west plains bank and trust keep my money so I could not pay my rent, I lost my car that took me back and forth to the store doctors and to pay my bills. With out a car I could not get to work I couldn't get my medicine cause I had no money to pay for them I am now on the street the weather is getting colder and I am 65 year old trust me west plains bank has no compassion. If u have money n that bank u r better off getting ur money out of that bank what happen to me can and will happen to u. Thanks to that bank I have lost everything I have worked hard for. They r the most uncaring people at any bank I can't get any loans do to west plains banks I was approved for the loans but I have no way to receive them and west plains bank don't want to solve this matter they just want to hurt someone they have a place to go home to at nightie I ever get back on my feet I will never put my money n the west plains bank every again beware of them. Trust me u will b next.Have a blessed day
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March 2023 by Lyrae Fenton
No one EVER answers the phone in any of the multiple banks.
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March 2023 by Kathy Carlson
Absolutely love this bank . The staff is always amazing they go above and beyond. You definitely feel like they are there to help
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March 2022 by Tom Colburn
I’m like many. I just moved to Willow Springs from Maine and was very reluctant to switch from my bank there because of bad experience with other banks but I made the switch and so glad I did.
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March 2022 by Roy Kilo
I gotta say that these Folks are some of the nicest people around. Moved here from Illinois and everytime I come in they are nothing but smiles and helpful. Shannon
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March 2022 by Joseph Dixon
This bag is on point with their customer service, business hours and overall demeanor.