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September 2023
Pay for two day delivery and it still hasn't showed up. Use to think they was better than FexEx but they actually showed up on time. Doesn't even give me an estimated delivery date now.
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June 2023
I have 2 packages that have been held up in willow springs now for over a week and no way to directly contact the warehouse they’re stuck at. I don’t want to reorder my packages and have have same thing happen again and the people at the 1-888 number are absolutely no help
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May 2023
No way to get help when driver fails deliver packages on truck. He marked as delivered, ONLY delivered 3 of 4 packages due to be delivered. Complete fail. Did this on Friday May 26, ups won't deliver rural again until Tuesday. We NEEDED package today.
