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“I received a replacement phone - to which they couldn't help me over the phone, so I stopped out at the store (1 1/2 hour drive) to simply have Austin help me swap out my sim card from my old phone to the new phone. If he wasn't able to help that, I would have been truly upset, as the help via the phone through at&t was not helpful and they would have had me scratching up the microphone on my replacement phone. Austin was hesitant as I know they probably are not able to help (with phones received via the online order), but was still so very helpful in the end. I mean it literally took 2 minutes. Thank you Austin Hamilton for your help.”
“I called the S Campbell Springfield MO location prior to calling this one. The girl that was working was very impolite, seemed bothered to be answering my call, and when asked if they sell iPhones, her response to me was “well yeah, we’re a phone company…”. I then told her I’d call another location, which is when I called W Sunshine. Katie answered all of my questions and was so polite and thorough in her explanations. This will be the only Cricket location I use moving forward. Thank you, Katie!”
“So I have had difficulty moving my landline to a cellular line… It is a long, horrible story! But when I came to the Cricket location on Kansas Expressway in Springfield, Missouri, the store manager a man by the name of AJ was not only able to make sure what my problem was and get my problem resolved he was able to navigate multiple customers by himself until his second employee came in the building. The customer service here was impeccable.”
“Shout out to Corey at US Cellular on Kansas Exp in Springfield. Thank you for going above and beyond to figure out my billing problem and providing great customer service!”
“I went to At&t on lonepine service was not good they had my service all mess up and I had to come over to the store on Kansas and get everything figure out Micheal and his worker got everything figure out I was pleased with his service they went above and beyond”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“The 2 young men at the Willard location were very helpful. I am 80 years old and needed help with my phone. They took care of every need with kindness and understanding. I will always go to them for any questions.”