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August 2024 by Olivia Phillips
I understand that pharmacies are notoriously understaffed and so I am very patient with them as a rule. However, I made an appointment and checked in using their sign which simply had me provide my name and birthdate. After waiting patiently for 30 MINUTES (mind you I waited so long because there were also plenty of people picking up prescriptions) I went to speak with the pharmacist. He then informed me that their check in system doesn’t actually notify them of us checking in. So what is the point of making an appointment and “checking” in…?
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June 2024 by Chris Brinley
As a long customer of walgreens pharmacy i didn’t expect to get treated in such a disrespectful manner. As we pulled up to the pharmacy window 10 minutes before close, the pharmacy workers were helping the person in front of us. When they pulled out it turned 6pm exactly and the clerk hurried to put up the close sign in the window and proceeded to laugh. Glad to know one more business has lost its since of customer satisfaction.
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May 2024 by Greg Simms
I'm not sure what's worse, getting sick or having to deal with this incredibly understaffed and underperforming pharmacy.
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October 2023 by Beth G.
The Wildwood location is one of the few pharmacies around that still has very friendly & helpful staff members & pharmacists. Lately I've been served with some of the friendliest staff I've had in a very long time. Very nice people!
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April 2023 by anna
Amazing, friendly staff.
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October 2022 by K M.
Take your scripts to the mercy pharmacy in dierbergs or cvs at Clarkson Manchester. This pharmacy is horrible. Crazy lines and they were dishonest about a medication that I needed telling me it was coming in in several days only to admit 10 days later that it had been back ordered for over three months. Cvs had it in stock and in my hands within hours of the Dr sending it there. Cvs techs are also much much friendlier.
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August 2022 by Gilbert Heck
Very helpful staff they made it really easy to get what I needed
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July 2022 by Davy J.
pharmacy is lackluster. they change their hours again, making it almost impossible to pick up a scrip. Also, I am on the "auto-refill" which the only automatic part of that is they will absolutely let you run out and then when I go to get the refill they tell me it's not time for it??? Seriously?! I am looking for a better phar Macy and will gladly pay more for the meds to get better service
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February 2022 by Robert K.
It appears Walgreens is back to their old bait and switch so that everybody pays a lot more for their products. They were caught years ago putting In accurate pricing on the shelves so people paid more at the register. Their new trick is if you go online and look at pricing it's completely different in the store and they don't tell you anything about it. We just paid more than double the price they showed on the Internet. They explain it that the only way you can get the price on the Internet as if you order it on the Internet for pick up or delivery through their app. The store manager offered to take it back and let me purchase it on the Internet and get the price but when I told her I had already opened a package she withdrew the offer. They seem to have a standard response to blame a new change in pricing with corporate but that's truly not what's going on. I'm old and forgetful and remembered that this happened to me once before probably six months ago but I caught it while I was still in the store. Very disappointing. I just checked the pricing from their major competitor and you get the correct price without the games.
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January 2022 by Robyn Keefe
I called in a prescription twenty minutes before closing, and they made it happen. Great customer service.
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September 2021 by Mary O.
I have used them for several years, but recently they have had SO many issues. Picking up an Rx takes forever....they are never ready. Twice recently they attempted to give me someone else's prescriptions. Today they couldn't find one and said the dr didn't call it in, so I called the dr and they said it had been called in hours ago. While waiting today an older man came in and said he had just picked up his Rx and it was supposed to be for 90 days and the gave him 60. They asked if he had his receipt!Very frustrating and dangerous if you don't pay attention! Going to have to change to a different pharmacy.
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October 2019 by Katie R.
This rating is for the pharmacy drive through. Every time I come it's at least a 15-20 minute wait in the drive through line. Going in to get the prescription is no better.
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June 2019 by Christina S.
The Pharmacy hours are ridiculous. Opens at 10am on Sunday, unable to get medications at a reasonable time.
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March 2019 by Justin Ladenthin
They best customer service of all the locations around me.
