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October 2023 by colin schwartz
Very rude employees. I should’ve never opened a business account with them. Going now to close my accounts.
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October 2022 by Lucky E.
Nationwide, Bank of America used to be halfway decent about 20 years ago. "Halfway decent" isn't particularly good. Now, nationwide they are piss poor, and this location is a good example of that. Regarding many services, if you go into one of their locations for help, they make you instead call some number for customer service. Then for basic banking services, some days that they are open, they don't even have a teller working. But they have a goofy employee in the lobby to give you an insincere, empty greeting and tell you there's nothing they can do for you. What's the problem? They're understaffed because the good employees realize it's a crappy place to work, so they've gone elsewhere. (My wife and I have talked about the good employees of years past there who have left.). They can't handle credit card, ATM card or teller services, so the vast majority of banking transactions can't be handled by them. They don't deserve to handle your financial assets or mine.
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August 2022 by M P
An empty shell of a bank with 1 teller and 1 greeter. Waited some time to make a withdraw in small bills. So sad.
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January 2022 by Michelle L.
I've been to this Bank of America many times but today was the first time I have been inside the bank. I thought, with Covid, only drive thrus were open. At this location the drive thru was closed and you could only make a deposit inside. I had something to deposit that I could not do with a mobile deposit. There was only one teller and there were 3 people ahead of me. It took longer than I would have liked but it got done.
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May 2021 by Baby L.
Great location. It has parking in the front of the building. The inside is clean and spacious. The bank teller greeted me upon entering the building. He was very polite and efficient. I needed a couple bills for a gift and he gave me the best ones they had.
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March 2021 by Alex Lowery
Policies and procedures employed by this institution are absurd. Had an emergency that necesitated I cash out a portion of my retirement savings. Paid extra fees to the financials instituting managing my retirement account to ensure the funds arrived to me as quickly. I was relieved that the check arrived a day before I needed the money. I quickly deposited the check in my account with Bank of America, whom I’ve been a customer of for over 20 years, why so long I can’t quite explain because things like this happen one after another) a hold was placed on the entire amount of the check I deposited and funds were not made available to me for 6 days from my date of deposit.
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April 2020 by Youn L.
Never helpful bank even if you been with them to long many years they will not help any thing I don't know why we should give them business why we should be the customer they just use in our blood Our money we worked very hard for them but they never work hard for us I don't appreciate these banks racist.
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March 2020 by Joseph Ford
Bank of America is absolutely awful. God forbid someone writes you a check and you're not a customer there...you'll get treated like a criminal. This is exactly the reason I will not open an account with this institution. If I were to write someone a check it means I want them to be able to cash it...WITH NO PROBLEMS.
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January 2020 by Ben Leonard
Miserable customer service. Everyone is always too busy to speak to you and when they do they are completely unhelpful.
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December 2017 by Tim Kummer
I just left this bank ,tried to cash a check for over charge from Dr Kling MD office and the bank told me that there is a 8.00 charge, because 10 ppl will need to touch this check to process, what a scam DO NOT BANK WITH THIS COMPANY BAD BANK , so for all of that write checks just know that your bank BANK OF AMERICA bail out is scamming the ppl you write the check to for 8.00 dollars this should be illegal
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September 2017 by Bill B
They saved my bacon! Amazing customer service.
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August 2017 by Dmitry Zaltsman
If someone writes you a check you must be an account holder to have the check cashed. What a joke. My suggestion is if someone tries to write you a check from bank of America refuse it, demand cash or a check from a different financial institution. I also suggest to anyone thinking of doing business with this institution to go with a different bank.
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May 2017 by Clayton McGowan
Always pushing new products.
