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February 2024 by Janelle DeMeulmeester
In spite of their stock being more expensive than Walmart. They do offer a lot of valuable options and if I can't find something at Wally world, Walgreens is my next stop.
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February 2024 by Mariah Martin
This place is consistently incompetent. The pharmacists can swear up and down all day that they have "slow computers". There's "slow", which I don't believe in this Walgreen's given the consistent not doing their job, then there's incompetence. Incompetence, Walgreens pharmacists, means it's human error. When 10 times out of 10, the prescriptions aren't filled on time even though you told us it'd be done in half an hour then magically you suddenly don't have the meds? Or your "system" forgot to tell you to do the job you told me in person you would do. Newsflash, if it takes you 10 years of complaints to fix your desktop? That's not even incompetence. It's laziness. This pharmacy is lazy, and when medications are needed to save someone's life? Laziness is a problem. You should all be ashamed.
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September 2023 by Coleson Shockley
this place doesn’t even deserve the 1 star but unfortunately you have to give one to leave a review. i don’t think it’s right that the pharmacist can decide what doctors to fill for and what doctors they won’t fill for. you have an obligation as a pharmacist working for a corporation to fill people’s medications. all the woman kept asking me was “why is the doctor in salem arkansas” and expected me to give a clear answer on why he practices in salem. i could understand if we were further from the arkansas/missouri line but being 15/20 minutes isn’t a problem. instead of filling my medicine here in west plains they made me drive out of town to salem. my ID clearly states missouri so i hope there isn’t a problem going across state lines with medication. something needs to be done about this walgreens.it’s a problem EVERY.SINGLE. time it’s time for me to get my medicine. corporate needs to do better. NEVER will they get my business.
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September 2023 by Kayla Williams
I wish I could give him zero stars! It is a hassle or battle every time you need a prescription filled. And you better just call it in ahead of time days before you need it because you’re going to wait. Drop the prescription off and come back two days later and they may have it done. I’ve given these people several chances and they perform so poorly that I am writing this. They never have my husband’s prescription in stock in when he comes in they don’t automatically feel it. We have to go up there. Ask them to fill it and come back because they won’t get it ready for a long time.
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August 2023 by Alecia Mundy
I used my 2023 Walgreens gift card from Medicare/Anthem for getting an annual wellness check up.I used the entire $100 in one visit, because they had everything on my list except my favorite body lotion. The Walgreens in West Plains is smaller than their stores in big cities, but they were mostly well stocked. They could have used one or two more cashiers. They were 'out on the floor' stocking and straightening products, or so it seemed.
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April 2023 by Shannon Riley
Walgreens has decided to ban the sale of the Morning-after pill. How are these decisions made? Yet, another slight against a Women's right to make her own reproductive decisions.Where does this infringement of my/our civil liberties end??????
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April 2023 by Scott Salvesen
Do not use this pharmacy! They keep charging my insurance for medications that I have never picked up, and refuses to fill my wife’s prescribed medications. Something fishy is going on here and the pharmacist has not responded to any of my complaints. Take your business elsewhere.
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March 2023 by Stanley Arvin
We like Walgreens for our medications, and I think it's a good place for Christians to shop too. God Bless
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February 2023 by Nathan Fleming
Wait time on the phone for the pharmacy was over 60 minutes—time to use a new place.
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January 2023 by Cherie Gault (Cherie June)
I've gone for over a week without medication that I needed. Had to argue with the girl about it at the drive thru window yesterday, because all anyone seems to know is what a computer tells them. I worked at a Veterinary Supply Company and had more knowledge about my job than these people do about theirs. She insisted that it was too early for my refill. Asked her to look to see when my last refill was, 11-10-22.... so you are telling me that we aren't past a month, it's not past 12-10-22 for me to have my refill?? She talks to another girl and they decided I must have gotten my refill elsewhere. Impossible since it's a restricted prescription. She finally told me yesterday there was "nothing they could do about it today, they would have to call my insurance. " After I get home, 20 mile drive, I got a text it was refilled. Had to drive the 40 miles round trip just to pick it up thimorning. Incompetence. .
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January 2023 by Cherie Gault
I've gone for over a week without medication that I needed. Had to argue with the girl about it at the drive thru window yesterday, because all anyone seems to know is what a computer tells them. I worked at a Veterinary Supply Company and had more knowledge about my job than these people do about theirs. She insisted that it was too early for my refill. Asked her to look to see when my last refill was, 11-10-22.... so you are telling me that we aren't past a month, it's not past 12-10-22 for me to have my refill?? She talks to another girl and they decided I must have gotten my refill elsewhere. Impossible since it's a restricted prescription. She finally told me yesterday there was "nothing they could do about it today, they would have to call my insurance. " After I get home, 20 mile drive, I got a text it was refilled. Had to drive the 40 miles round trip just to pick it up thimorning. Incompetence. .
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December 2022 by Alison Jimenez (Itskittybro)
Tuesday December 13 I went to go get sodas and they had a display of different sodas together with a sign for Pepsi products for sale.I go to check out and this lady with black hair in a bun didn’t get her name was ring me up and she said oh I don’t think you can mix and max these.I tell her okay, well they’re on a display together and she tells me okay but you can’t mix and match these. I let her know okay but they’re on a display together and I don’t know which products are Pepsi and coke and that they should fix it.She arguing with me saying it’s not their fault and that it’s the venders but is like refusing to try and be understanding on my end because their sales sign is on this display. Raising her voice and just being arguemenitive like trying to embarrass me. She never said sorry. So I leave to go get the right drinks I need for a different sale and she meets me on the aisle to put the other sodas back still arguing with me trying to show me that there’s a sign these are different. Again I tell her I understand but you have a display all together over there with a sign saying they are on sale. As I’m walking away to go check out again she’s basically yelling at me down the aisle. So I yell back at her okay I understand but your argueing with a customer not trying to understand my side.I go up to the counter and I can hear her talking about me and the situation from behind me by the photo area. The younger girl checking me out apologized because I started crying and finished ringing me up and said I hope your day gets better. I appreciate this younger girl, she knew how to handle customers. I hope this older lady gets a write up or fired and a class on how to learn to talk to customers and handle a situation because I’ve never been treated so rudely and unprofessional before.
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December 2022 by Deb Olson
My "greeting" to this store was a message about closing in 20 minutes. During the 10 minutes I looked for what I needed, I was reminded another 3 times that the store would be closing soon. Since 0 stars is not an option, I'll rate this store 1 star for a heinous lack of customer service by employees who were, repeatedly, "just doing their job." However, you get 5 stars for making me leave without spending a cent of my money or planning to return to do so in the future.
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September 2022 by B Rinne
If you want your medicine filled go somewhere else they are slow like turtles.
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August 2022 by Cece Becker
Convenient but expensive. Pharmacy seems to have a great deal of filling prescriptions correctly. They either cannot count or figure out the difference one means the quantity, if it says one and the prescription says 180ml and it comes in in a 10 ml prepackage,, put in a larger bottle. Then they want to argue with you when it is written plainly o. The prescription. A cross between scary and aggravating.