AutoZone on Porter Wagner Blvd in West Plains, MO is a leading retailer of auto parts, maintenance items, and accessories. The store is frequently described as a main place for parts and oil changes, often featuring package deals on name brand oil and a great rewards program. Many customers report wonderful, knowledgeable, and helpful service. Staff members have been noted for being patient, compassionate, friendly, and going through trouble to help match difficult parts while saving customers money, creating a great atmosphere. Their assistance during stressful situations, including hands-on help with repairs, has earned deep gratitude and created forever customers. However, some reviewers note that the store can be a bit overpriced and often out of stock for many needed items, though they will special order at no charge for next-day arrival. A recurring issue mentioned is that some employees will try to upsell customers to a more expensive part, which is seen as not a good look for the business, even though staff typically have no problem getting the specific part a customer requests. Despite these criticisms, the store receives strong recommendations for its helpful service.
I'm in there alot this guys go out of there way to help.
May 2024
Staff quick to help, seemed happy to help unlike some other places ?
May 2024
Leon is an amazing Worker. Every time I come into this store he is super super helpful and always extremely friendly. He likes to joke around with you while doing his job. He is very proficient, professional, just overall an amazing person. Highly recommend talking with Leon.
