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October 2023 by Amy S.
I was at Michael's around 12pm today, and while I was checking out there was this young man working and he was quite rude. He looked like he absolutely despised working there, he didn't even ask me how I was doing or offered any help. Is this the type of person you would want promoting your business? It just disappointed me to see how horrible the Gen-Z is towards Gen-X.
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July 2023 by Brian M.
I need to get a picture framed and needed a new glass for a frame i already had, one of the workers name Rebecca help me with in minutes to figure out frame I wanted and glass for a existing frame I had.
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March 2023 by Luke T.
They have EVERYTHING! I bought some resin in Walmart but they only had like one mold so I thought I was going to have to order it. Went to Michael's the next day and found so many molds - and exactly what I was looking for. I also found everything you need to make candles, which will definitely be my next project!Will be posting another review with pics when my projects are finished if they turn out the way I plan!
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February 2023 by Katarina L. W.
They were way too expensive I do not recommend going here almost $50 for colored pencils but they're very helpful otherwise
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November 2022 by Melissa S.
DO NOT GO HERE TO FRAME ANYTHING!!! I went to the store to frame a couple of pictures on a Saturday during the day. Went to the framing department, pushed their little call button, and waited. After a long wait a young employee came and asked if I was picking up. I said no ordering, come to find out they did not have anyone from the framing department working that day. I drove from Warrenton to do this and ended up having to drive to O'fallon to actually get it done. I then decided I would order a frame online instead so I could pick it up and do it myself. I go there on a Monday at 6:30pm and you guessed it, no one from the framing department is there. No button to push this time, so I walked to the front of the store, and asked for help. The manager walked back there with me but said that the framing department is unstaffed again. I asked to just pick up my frame then, well, she couldn't find it. I asked for the district manger. She said his name was Michael (yeah who could have guessed), and said I had to call the customer service line to get to him. I called that number and someone who couldn't even spell my name (sounded like from overseas), tried to figure out what I was saying, and then said that I had to call a different number for framing. After some back and forth I was told I would get a call from the District Manger. Needless to say, I have no frame. I have already paid for it. And I have heard nothing.
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March 2022 by Ashtin N.
I was shopping in this store and the manager is probably the rudest and most idiotic person I've ever met as a customer anywhere. She has zero social skills and tormented me as I think she wanted me to hit her. I was shopping and it was a little before 5pm. A friend of mine came to join me and she came right up on me. Like very closely uncomfortable like, and just stood there. Saying absolutely nothing. Just standing were if you stretched your arm it would touch the person. It was uncomfortable and I asked her what can I help you with and she began to speak one worded answers and patronizing me. Example: I said "what's up? Is there a problem?" And she says... "I don't know, is there?" I say... "uh okay... what are you doing?" She says... "I don't know, what are you doing?" I say "I'm shopping" (this girl is still so close to me) she says... "weird" and at this point I'm like I don't know what to do. My hands are full and she could have offered me a cart. Then she says something about they are closed. I said I wasn't aware that Michael's closed at 5pm. She said "weird" again. Then walked away when I told her to leave me alone and what in the hell is she doing. Then a young man comes up and just stands in the isle looking at me. I said what is the problem here? He hardly said anything but he said she wasn't wanting work that snow day. I was like "uhh sorry" I told him what happened. He didn't even work there. Come to find out, that kid was her bf. But I don't know what he was supposed to do. I didn't know what to do at this point. I wanted to buy all the stuff I was holding but I felt very uncomfortable. I got to the front and they just stared at me. I said... "I don't know what your problem is and you need some serious training lady." She comes right up to me... in my bubble and stands there. I mean if I did something wrong then say so. Call the police or something. This person was harassing me. I felt so bad and I was at the registers and she says we close at 5pm. I said... "like don't you make a announcement or something so everyone knows when they walk in the store?..." she said... "We don't do that here" uhhh okay you. I couldn't take it any more and I dropped everything in my arms and left. It wasn't even 5pm by the time I got to my house. This person should be fired. I'd be happy to take her job, for her judgment and rude awkward management skills are below satisfactory. If that guy is her by, he probably wants to off himself daily. This Karen's cousin Sharon. Which is just a horrible. I have a friend who described the same kind of encounter with this same manager. I wasn't surprised but it's getting around Wentzville that this person is not right in the head and should be replaced. I can't more explain how awful this lady is. Let me know if you have had the same issues. I'm adamantly going to review until there's no where else to review about this entire situation and this was a very bad experience. I won't go back and I encourage no one go too until they fire this creepy short girl who wants to get smacked by someone real badly.
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February 2021 by halopauly12
Never heard of this place ever time I go to Michael's this store pops to review I don't hate it just have to give it a star to post never been there so I can't say I hate or love it
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February 2021 by James Nash
I did not go there ya all confused
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February 2021 by yolanda mckenney
good variety