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September 2023 by Maria Higgins
I noticed that I needed 2 new tires ASAP! Mine were so wore down that they were unsafe. My father n law was in the hospital and I needed my vehicle to be safe for the back and forth trips to see him. It was it was a very stressful time, I call Dobbs in wentzville and Justin the manager said they had my tires in stock. I drove right there and within 1 1/2 hours from my phone call I had new tires installed. I couldn't believe they got me in so fast! They took a stressful situation and helped me out as fast as they could. I highly recommend this location! Thank you so much Justin! My family and I appreciate your great customer service.
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September 2023 by Marshall T.
Once again Dobbs pulled my Kiester out of the fire. My brakes were failing and initially they didn't think they could squeeze me in but they did. Replaced my brakes and rotated the tires for free.Dobbs is awesome!
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August 2023 by Raiden Studebaker
Got all new tires for a good price. Only complaint is that I took my car in because the window kept going off the track. They fixed it and told me I had a warranty on it. After they fixed it, it fell off again. This happened maybe another 2 times before I just quit going to them because it didn’t seem to ever actually get fixed. But polite workers
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August 2023 by Jeff Meyers
They did a great job on my 2016 dodge journey with the 4 wheel alignment. Will definitely be going back for more work on my cars
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July 2023 by Floyd C.
I had my vehicle inspected at Lou Fuze on Hwy K. My Grand Cherokee has 160,00- miles and I knew it had issues. My Cherokee failed the inspection and the service rep gave me an estimate of almost $9,000 (yes, $9,000) in needed repairs. I took the estimate to Dobbs in Wentzville and spoke to Justin, the manager. He gave me an estimate for the repair at less than half. I took my Cherokee in, had the repairs and it passed inspection. The work was done in one day. My wife and I are so appreciative of Justin's professionalism, his concern and the technical expertise of his guys. He's got a lifelong customer. They'll do all our work in the future.
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July 2023 by Ray C
Scheduled a state inspection, and they completed the inspection in a timely manner. The waiting room is highly air conditioned. It was cold, so I waited outside. They have WIFI on site if you need to connect to work while your car is being serviced. The WIFI was fast enough to support a video conference. The staff is friendly, and if I need any of the services they offer, I will schedule it at this location.
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July 2023 by Julie Buckingham
We blew a tire on a road trip cross country. Dobbs was able to expedite our vehicle so we could get on the road quicker. Very kind and professional! Thank you so much!
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June 2023 by Bridget Day
My son is doing a summer internship in the area for the summer. His car started leaking coolant and soon check engine light, engine over heating lights came on. We are in Iowa and not familiar with the area really had no idea where to send him for help. He called a few places and Dobbs Tire and Auto was able to get him in right away. They diagnosed the problem and were able to order parts and get him back on the road quickly. They certainly could have taken advantage of his situation as he needed transportation and we are 4 hours away. They were very honest and fair and we certainly appreciate that. Highly recommend their service!
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June 2023 by Jeff Quick
The guys stayed late to fix my alternator so that I could make it to a wedding. They gave me a fair price and a military discount. Very fast and friendly service too!
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June 2023 by Joan Stefanski
Shout out to Tony at South County Dobbs and Justin at Wentzville Dobbs. These guys went above and beyond to help me out after purchasing new tires at the South County Dobbs. The new tires were installed and I went on my way but the low tire light was on, so I went back and Tony said it would go out after it reset. So I drove from South County to my job in Wentzville only to find that my front passenger tire was flat. When I called Tony at South County he arranged for my car to be towed to the Wentzville Dobbs were Justin quickly fixed the issue and drove the car back to me at my place of employment. They picked up the tab for the tow and I didn't miss any work time. These guys are awesome, you don't get customer service like this anymore.
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June 2023 by Junior M.
My car had problems with the gas emission system. The emission light stayed on even when the catalytic system was replaced. They did all the communication tests. They found two sensors that weren't communicating properly so they replaced both sensors and asked me to run the car for 4-5 days and then come back for a test run. Excellent work and your team of employees committed to solving the problem. they are A+. Thank you.
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May 2023 by Emily Eaves
I called Justin at Dobbs in a slight panic over popping a tire while I was passing through Wentzville on a work trip. Justin confirmed they had the appropriate tires in stock, and told me he’d work me right in. I ended up getting 4 new tires (company car - the mileage and tread confirmed it was time) and was in and out in 45 minutes. Could not have been more pleased with the service! THANK YOU JUSTIN AND DOBBS!
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May 2023 by dave murphy
How does anyone believe this is more than a zero star shop? I buy 2 full sets of 4 tires, not cheap. And they can’t get an oil change done when they say it will be done. This is the 3 time. This time it was a bold face lie.
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May 2023 by Derek Young
While I was traveling I stopped in here with a leak. They tell me they can’t fix the leak it’s in the side wall and I need a new tire. I get the new tire and get my old tire and it’s clearly not in the sidewall. I feel like they took advantage of a traveling family.
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April 2023 by Dorothy Wanko
While traveling to St Louis (from Houston, TX) our alternator started acting up. We pulled into the Dobbs in Wentzville. Arrived at 3:27 PM and we drove out at 5:01 PM (SAME DAY SERVICE 4/6)! These guys were amazing, honest and hospitable. We can’t say thank you enough. Justin & Adam were amazing and great to work with. ⭐️⭐️⭐️⭐️⭐️
