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September 2024 by Russell Dunn
I am completely disappointed in Allstate after I filed a claim for roof and siding damage that occurred from a hail storm. They only wanted to pay for the back half of roof! Then only wanted to patch 6 holes in siding for $200. That doesn't even pay for labor. When you send me my premium bill, do I only send you half? This senior citizen couldn't have been taken advantage of any worse. I ended up being in the worst of hands! Not like their motto says, you're in good hands.
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January 2024 by Warner Minor
Reasonable rates and good customer support. Very happy I changed insurance companies.
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December 2023 by Steve Manzella
I still haven't spoke to an agent since he took over my account 4 year's ago and can't get a straight answer I still don't know if I am insured can't get a straight answer
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November 2023 by Terry P
Can’t beat the Pay As You Drive prices for vehicle insurance. Sign up, install device in your car, and off you go!
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November 2023 by Claudine Goodlow
I have had success with Allstate, anytime I have a problem they are on it to resolve it.
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September 2023 by columbuswright3
Saved me a lot of money
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July 2023 by Rich Sikes
I'm very satisfied with the service we have everytime i need a question answered it is very easy to get ahold of a real person and not an automated system love the All State app and the drive wise feature it provides
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May 2023 by Robert Ferwalt
I have nothing but good things to say about this agent and company. First off, as I was just about to renew my insurance with my former company, after having to shop around because they were trying to raise my rate, Keith called me and gave me a better quote with better coverage. I would have been a fool to have not switched. Once I did switch, after a month of driving, they informed me that I would receive $89 in safe driving discounts in my first bill, which my bill turned out to be $10 after the discounts, TEN DOLLARS!! Now that was a one time thing, it hasn't happened since but still, it saved me even more money by switching. Great agent and great company!
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February 2023 by Toni Hopson
Based on my previous survey response I received a phone call from my agents office to discuss the rating.This was my first person-to-person interaction since the insurance was taken over by this agency.During our conversation I learned that I would be able to possibly save money by trying a different plan. I appreciate the effort on the agent's part for taking the time to help me with this today.
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October 2022 by Janet X-mas
They found me at fault for an accident I was not responsible for. They told me there was nothing I could do to dispute the claim unless I had a witness or other photos. The other car was speeding and theres "no way to prove it". If you look at the impact on my truck there is no way I could have been responsible for hitting this vehicle from making a left turn. Literally was no help after finding me at fault. I felt hopless that my insurance would not help me dispute the claim and tell me I was responsible for an accident while the other party was driving recklessly fast and got away with totalling my truck with no compensation to me and making my monthly insurance rate completely unreasonable.
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March 2022 by Wanda Davis
We’ve been with Allstate for 30+ years and I couldn’t imagine being with another company.
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January 2022 by Jacob Smith
Its nice to have a person of contact. My agent is very knowledgeable and responsive.
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November 2021 by Velvet Grant
-I WAS IN A SEEMINGLY WHAT TURNED OUT A LARGER ACCIDENT THAN I THOUGHT. WHY? BECAUSE ALLSTATE TOTALED OUT MY CAR; AND NOW I AM LOOKING FOR A MISSOURI - SAINT LOUIS CITY OR COUNTY - THAT IS WELL TRAINED TO REPAIR MY CAR...2004 CHEVROLET MALIBU MAXX LT 4-DOOR...grey with a slight hint of lightgreen. I DO NOT WANT TO GET RID OF MY CAR AND BESIDES ALL THAT I ONLY HAVE ONE PAYMENT LEFT OWED TO THE DEALERSHIP-ALL AUTO SALES, ST. LOUIS CITY, MO. I EXPLAINED MY WANTING TO KEEPING THE CAR OUT FROM DESTRUCTION, CARE, JUNKYARD, ETC.-THEY INFORMED ME THAT I COULD KEEP MY CAR AND ONCE THE CAR IS TOTALLY CLEARED AND I AM THE SOLE OWNER...ALONG WITH MY TWO YOUNGEST SONS...THAT THEN THEY (ALLSTATE INSURANCE) WILL LOOK THE ACCIDENT CLAIM BACK OVER. THIS TRULY MAKES MY FAMILY HAPPY THAT WE DO NOT HAVE TO GIVE OUR CAR UP. FOREVER AMEN.- NOTED HERE 10/10/2021-12:07/PMAM-
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October 2021 by Debra Carroll
I've haven't been with All-State very but what I see I'm glad that I'm with it.
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August 2021 by Paden Ruckman
Very reasonable and they want to help you. I really like that.
