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March 2024 by Don Garfield
Talk about top notch customer service!! About a year ago we had to patch a small area on our roof that was damaged during a storm, fast forward a year and the same area had storm damage again. The shingles came off and our roof was exposed. We had some extra shingles from the last repair and called Archway. Eric came out the next day, said they could handle the repair and also noticed that our flue pipe needed to be resealed. He scheduled the repair a couple days later and is taking care of us.Hats off to Eric for standing by the work he and his team provide and for building repeat business. It would have been easy for him to brush us off as there are tons of houses needing new roofs in our area due to the recent storms but he didn’t, he stood by his work and delivered a fast solution. 5 Stars for Archway Storm Restoration and Eric!
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October 2023 by Bryan Roehrs
Eric came out super quick to look at my roof after a recent storm. Although no significant damage was found, he was able make a few adjustments and told me to monitor it, as well as offering some repair advice to the ceiling area affected.He fit me in last second during a very busy time and did not charge me anything. He was super knowledgeable, very friendly, and explained everything perfectly. I will 100% use him and his team in the future and will be telling anyone I know that he's the guy! Thank you, Eric!
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July 2021 by Leslie Giuliani
They came out to bid the job and then we never heard from them again. Called numerous times and left many messages. Emailed them and finally got a phone call which promised another call and have never heard from them. Really frustrating when you try to do business with such a non responsive company. Would not recommend especially if you actually need the work to actually be done.
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July 2020 by Sandra Greifzu
Eric was a pleasure to work with--very knowledgeable, concerned and helpful. A great asset to Archway.
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July 2020 by hanna willerton
I was at the gas station putting air in my tires, when i was done i got back in my car to leave. Upon doing so i realized my car had died! I looked around frantically as i tried to figure out what i would do. 2 young men from Archway Storm Restoration came over and offered to help without hesitation!!! The young men pushed my car to a better spot, helped me jump my car & were generous enough to let me use his air compressor to air up my tires. These two young men went completely above and beyond for a stranger and I am blown away by their kindness and humanity! Thank you so so much!!!!
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July 2019 by Melinda Brown
Well first off they didnt start the job on the date they said, because the company where they get the shingles put the wrong order on the truck. So didnt get to start until 2 days later. Secondly the worker that was as you so call in charge of the other workers he had with him, needs to pay attention to what they are doing, because someone thought it was smart to set a cardboard box on top of our chimney, and later that evening me and my boyfriend decided to go outside to see what it looked like and that's what we found and we had to call 911 because it was going go catch our house on fire. Really pay attention its winter time, everyone has their furnace on, easily to catch on fire. I would not reccomend them to anyone.
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April 2019 by Cyndi S.
Great job on my roof! Eric was excellent to work with and made the process easy! My roof looks amazing!
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July 2018 by Barbara Skaggs
Very nice people to work with job was done well cleaned up when finished Would recommend them
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April 2018 by Serge T.
I can't say enough about the professionalism and quality of work of Eric and his team. I needed a new roof put on my home to sell it. Eric worked with me (and the insurance adjuster) by making himself available to be at the home when the adjuster was there and to represent me and my interests. Then his team was able to get a full new roof put on before the closing date. They did a spectacular job and I'd highly recommend them to anyone needing home repairs done.
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November 2017 by Rod C.
Had my roof replaced approximately one year ago - materials and craftsmanship appears to be withstanding elements quite well. The overall service was excellent and would recommend them without reservation! If you need a roof (and I would suspect anything they offer), don't hesitate - you will get a fair price, professional service and materials that will hold up.
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July 2017 by Marie Baisa
Prompt response to inquiry. Reasonable rates. Excellent workmanship. Completes job in a timely fashion. Professional and courteous. Highly recommend.
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July 2017 by Doug Stanley
Excellent workmanship. Friendly staff. Used them on two homes and referred them to a family member who used them too.
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July 2017 by Matt Schleicher
Archway was fantastic to work with from the beginning to the end. I would highly recommend Archway!
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July 2017 by Don Woehle
very Professional, good job
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July 2017 by Glenn Weidler
We had our roof replaced due to hail damage. We also had our soffits and fascia covered. Archway's bid was very competitive and the quality of their work was excellent. The work crew was polite and careful not to cause any damage during the installation process. They made sure the work site was well cleaned at the end of the job. We have recommended Archway to several of our neighbors who have also needed roof replacements.
