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November 2023 by Alan Glass
Everything went smoothly from the ordering to the installation.
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November 2023 by Deborah Robinson
My mom loves her new stairlift chair. We highly recommend 101 Mobility! They were professional, courteous and accommodating throughout the entire process.
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November 2023 by Michelle Heath
I moved to Illinois last year and when I moved into my son's basement apartment I needed a stair lift chair in order to navigate the stairs easier.Of the 3 businesses I called to come do a quote I chose 101 Mobility because they were the most professional and most friendly when I asked questions about it. The others were borderline rude and sounded like they could care less if I were not having one installed in a business.They came out as scheduled and installation was within the time frame they mentioned.After installation while riding up and down I kept hearing loud creaking, popping noises so I called to have someone come take a look.Jason, I believe was his name, was so helpful and friendly and tightened things up and even adjusted the chair height for me. I didn't even know it could be adjusted as the original installer did not mention anything about being able to adjust the height. And the noise was because the original installer had not tightened up the ramp properly.I would highly recommend this company and if I had known, I would have asked for Jason to install it as I felt he as very confident and knowledgeable about all things "stair lift" and he made me feel that he really cared if I were comfortable with how the chair worked. I really appreciated that!
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September 2023 by Timothy Mclaughlin
Everything was well beyond expectations. I would recommend 101 Mobility to everyone.
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August 2023 by Christopher Farris
Excellent service and great customer support. Technicians did an amazing job on the installation. Very informative and helpful.
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December 2022 by Tye Taylor
The installation of our stair lift was done professionally with care. Jason was awesome and extremely informative in the use of the equipment. I would recommend 101 Mobility to anyone with the need for these products and support.
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December 2022 by Nicki McClusky
They put in a new lift within one day of my trying them out in the warehouse. I love my new Bruno!!! Jason did a great install, and Laura handled the customer service part seamlessly. This company is fabulous!
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December 2022 by Mark Alan Harris
The owner, Brad, took a lot of time demonstrating chair lifts to my 92- year old mother. He was very patient and thorough in explaining the operation and differences in the various units. Thank you, Brad.
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December 2021 by Paul Wienke
Sales staff found the perfect unit to fit our needs. Customer service and installation was excellent.
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December 2021 by Mike D
Good people. I felt like they genuinely cared about my needs and constraints. Process was smooth, the service was quick, and the price was reasonable.
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December 2021 by Nina Knight
I had a great experience with Brad at 101 Mobility . My sister was getting surgery and I called in the morning and he had ramps delivered to her house same day. They were in place when she arrived home which made her feel much more confident about getting back into the house.He ended up delivering the ramps himself since another employee was detained. He is a great employee with great customer service skills.I highly recommend Brad and 101 Mobility for your medical equipment needs
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December 2021 by Bonnie M Wade
Jason did a wonderful job of installing my stairlift. He was thorough, respectful, kind and communicative.He explained how my stairlift worked & the safety features. He was an excellent representative for your company. He is an asset. Bonnie
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December 2021 by Kim Lambert-Head
We needed a ramp quickly due to my adult son's accident. He had to move in with us because he lived in a townhome, but we quickly discovered that our house was not wheelchair accessible either. To make matters worse, my husband had just had arm surgery and couldn't lift his wheelchair up our steps and our son couldn't help since he is unable to use his right arm or leg due to his injuries and surgery. After hearing our situation the individual who did our quote for 101 Mobility came out the next morning in freezing weather to install a ramp so we could get him to his post-op follow up later that afternoon. It was immensely appreciated by us and our son and we want your company to know that we would recommend you to anyone looking for assistance.
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December 2021 by Liz Engel
Very flexible and easy to work with. Friendly staff & respectful service. Have always had the items available for rental when I needed them, often on short notice. The location is a little far to drive to pick up items, but it's worth it to save on the delivery fee.
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December 2020 by Estia Solana
Laura is wonderful! All the Service Technicians I have dealt with over the years have been knowledgeable and courteous. I bought my chair lift from them a few years ago and I still have it!
