-
February 2023 by Blake Gruszczynski
I have had this bank for years but recently the older man always wearing a turtle neck as been extremly rude. I attempted to sign a check over to my wife and he didn't allow it, the next time I tried to deposit her check into her account and he denied me. Yesterday my wife was denied cashing her own check and they are holding it for 7 days. These are things we normally do at this bank on a regular basis but everytime we see this man it feels as if he knows he is going to tell us no before we walk up. Yesterday we were told the bank manager would call us back and they never called.
-
September 2022 by Jay S.
Belleville West Main Branch Commerce Bank - Best bank and a solid bank. Top rated customer service and satisfaction. Always smiling and professional.By JC Shelton 10-01-2022
-
September 2022 by joe clifton
I have banked with commerce for 25 years and have never had an issue. Always great service when I needed to go in to an actual branch. They take care of their customers, gave me the best rate anywhere on a personal loan to pay for my daughter’s destination wedding. 2 percentage points better!!!!!!
-
August 2022 by J Jones
Management is rude
-
June 2022 by Bob Wood
The employees are amazing and a lot of help.
-
January 2022 by John Ryan
My family and I have had great customer service here for decades now.
-
October 2021 by Asia Janae Jones
Management is rude
-
August 2021 by Krista Sullivan
I closed my account with them a few years ago (I went in the the branch and sat with the branch manager) after being unhappy with the bank. I received a letter from debt collector say I owe almost $500 to commerce bank because of a negative balance I left on the account. I told them I no longer have that account and closed back in 2019. I call the Webster groves location and they said they have no record of me closing the account and said I would have to have them a subpoena if I wanted to get proof from them I went into the branch. I’m beyond disgusted with their antics. They allowed my account to be open, after I specifically went into the branch to close it, to gain overdraft fees on an account that shouldn’t have been able to process anything transactions because of the closing. The new branch manager had no desire to help and told me her manager couldn’t help me either.
-
June 2021 by Merritt McCarthy
There really should be a way to let people waiting in drive thru know there will be a 25 minute wait. Insanely long wait times here.
-
March 2021 by Sarah G.
Horrible company. STAY AWAY!! I've tried all week to pay my bill. Reached out to customer service and was lied to. Now magically on the day i'm getting charged late fees my payment goes through. Sh*tty customer service. Sh*tty bank.
-
April 2020 by dougmunsch
they've been helpful in a variety of ways for me, all good!
-
April 2020 by Wallace Turpin
I always have a good time here, it's my favorite bank
-
March 2020 by Ken Ritch
Worst banking experience. To cash a check my parents wrote me I had to give my son 2 forms of I'd then pay $8. This is one of many reasons I dont bank here.
-
December 2019 by Spirit of St. Louis Women's Fund
Wish this branch answered the phone. Called all afternoon. No answer.
-
March 2019 by Trish Telford
Why doesn't this branch answer the phone? EVER? Tried all week. No answer after 10 minutes of ringing 3 different times.
