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February 2024 by Donna Musser
Always very helpful and kind.
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February 2024 by Paul Throckmorton
Great guys great service
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January 2024 by Heather Jacobson
Employees scam customers then get fired. ATT takes no responsibility for their actions and liability falls on customer. Taking legal action. Avoid this second rate carrier at all costs.
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December 2023 by Gummy Scrummy
Had problems with my phone and now is working amazing thanks to Ethan
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December 2023 by Madison Durham
Ethan was very helpful with all of my questions. Great customer service will come again for upgrades!
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December 2023 by anthony bradley
Went in to do some price shopping and left with a new service provider. Logan was extremely friendly and very helpful. Glad we stopped here, couldn't of had better service.
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December 2023 by Tyler Mitchell
Was told I would get a great deal if traded phone in instead of fixing my phone. Then Was charged and extra $30 a month instead of the $2 I was told inwould be paying. Customer service says call.the store, the store says call customer service... I'm calling sprint.
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October 2023 by David Soetaert
This store is an awesome place to receive help…Logan is an exceptional manager that cares about people
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October 2023 by Jake
Great place to start service! I ported over from Verizon and I love ATT!
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September 2023 by Bonnie Young
We have had so many unfavorable experiences with the younger generation at a lot of AT&T stores. They are unfriendly and don’t have the patience with us older generation. BUT we will go back to this store again as long as Logan is there. He took time with us, was very informative and patient with us. What a pleasure it was to shop there. Thanks ☺️
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September 2023 by Joe Kowis
Horrible experience. I signed up with First Net through this store. They told me I wouldn't be charged activation fees. They also added a line to our account with insurance that we don't even have. They were incorrect. Now my bill is all screwed up and WAY more than I was quoted. . Don't trust anything they tell you. They wont fix their mistakes either because its now FirsNet's problem and they cant help youNo wonder most people just go online.
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September 2023 by Cody Lafferty
Great Service, Clean Store, Staff was so knowledgeable. I highly recommend this location for anyone needing a new phone.
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August 2023 by Brynn Fanning
After having the Joplin MO store completely wreck our account and cause our bill to go from 150 per month to 600. We spent basically a whole day at Webb city store with store manager Logan and on the phone with a representative and together they were able to completely fix the mess Joplin store left us in. I highly recommend Webb store over Joplin and work with Logan the store manager
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August 2023 by Dante Downs
Thankful for the amazing service. Logan made the process extremely easy and help with anything I needed.
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July 2023 by Jasmine Macias
Customer Service was AWESOME! Gene was so kind, fun to talk to & he answered every single question I had!! I was just a little sad when I found out I couldn't transfer my number, so I had to get a new one. That wasn't Genes fault! He tried everything he could. Glad I didn't go to the Joplin store!