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February 2024 by Sung Hong Ma
My dog was discharged from emergency clinic in Springfield. He was transferred to Cross creek for follow on care. The staff and vet took good care of him while I was at work. He was able to recover and go home with me later on that day. Thank you all for what you do.
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February 2024 by Justin West
The creamation process sucks. The box isnt sealed well and ashes spill out easily. You would think as much as they charge for services that the end work would be at minimum not spilling out of a "sealed" box but guess not. Either way just an over all bad service.
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February 2024 by MiKayla Harvey
Very friendly and informative staff. I was able to get my pet seen and treated very quickly and affordably
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January 2024 by Alexys Hendrickson
Golden doodle ate our toddlers tube sock. I’ve never seen him so sick and was pretty anxious about the outcome. Took him in one afternoon and the next morning. Every single staff member was so nice, professional and welcoming. The pricing for meds, fluids, all the X-rays (6 or 7) and the doctors time was a complete relief and shock, under $400. The doc was insanely nice, took her time to explain options, show me X-rays and guessed the sock was probably in his colon. The second day I took him in and she was able to get the sock out. Complete relief. I’m so glad I took my best friend to this clinic, and they were so sweet to him during a scary time where he really didn’t feel well. Couldn’t be happier, thank you!!!
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January 2024 by Timothy Hutchings
I’ve contemplated for almost a week about leaving a review. Finally decided if it prevents one pet owner from going through what we went through, it’s done its job. My best friend was nearing the end. Last Saturday we called and they were able to set a time to bring him in. When we arrived they were great. Very kind and showed us to a room. Had a blanket laid out for him to lay down on. Tech came in explained how it would go. Basically a two shot process and he would not feel anything. They came in and gave him the first shot. While it takes affect we were saying our goodbyes. He was a long time member of our family and a great dog. Justas my wife and I were dealing with the hardest part, she walked in and demanded payment. We are saying goodbye to a family member, she wants to run our credit card. If you’re worried about me skipping payment, take the payment before you start. Not when we are at our most emotional. Other than that, it was a great service to our family. But I will never forget what happened.
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January 2024 by Shelley Spencer
Excellent Vet office!
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December 2023 by Bree
This vet is truly wonderful, everyone there went over and beyond to get my dog Lily the help she needs. The veterinarian was patient with us, explained everything very well and answered all our questions. My dog also had a pretty severe case with what was going on with her and we paid a fraction of what we thought it was going to be. Can’t recommend this vet enough and wanted to thank everyone there from the bottom of my heart!
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December 2023 by Dorothy Skaggs
My cat gets her monthly Solensia shot here. The technicians are always professional and friendly. My cat had an eye injury and was seen by the veterinarian also. My cat, Boo, is doing well! ?
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November 2023 by Connie Randel
Very compassionate.
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November 2023 by Shane
My dog had a cancerous tumor a few months ago and I was so worried. The previous vet clinic I used in the past did okay with my dog but I didn't have confidence in him, and thats when i started to look for different vets in the area. I came upon Cross Creek and decided to give this place a chance and I am so glad I did. They did an amazing job and were very helpful. My dog can be a handful at times but they were so caring and patient with me and her. My dog is doing so much better after surgery and is actually due for a checkup soon. I will definitely continue bringing my pets to this facility. The price was very reasonable and overall the atmosphere made me feel comfortable.
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November 2023 by Jenny De Villers
I was able to get an appointment within a week. The office was clean, and the staff was friendly. My new kitten got her vaccines in multiple visits, and the vet and staff were always caring and gentle with our little kitten. ❤️
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November 2023 by D&K
Took my pup in for a bump and had a decent visit, but when I called to ask about a possible procedure they would want to do the vet tech was very rude on the phone and Dr. Madison was rude as well. Will not take my pets back. Do not recommend! Very unprofessional.
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November 2023 by A R
Made an appointment for us very quickly, within a day, to see us for the first time - they were very good with our pup , did an exam and treated us with respect. No complaints
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September 2023 by Ronunda Henley
I had an excellent experience here. The facility is clean. The music in the back was a vibe. The staff is friendly and the company is organized. The veterinarian took the time to explain in detail what was going on with each of my dogs. They handled my German shepherd who is owner aggressive with care, which made me comfortable and trusting of the staff.
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September 2023 by megan prokopy
Got me in very quickly listened to my concerns and explained everything perfectly just a day and a half after her appointment my dog is starting to feel better ❤️❤️❤️
