O'Reilly Auto Parts in Washington, Missouri is a store that carries the parts, tools, and accessories customers need. It offers services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The location also resurfaces brake rotors and drums and has a free Loaner Tool program. The people working there are fantastic, happy to help, and knowledgeable. They look for answers when needed and do not make customers feel rushed. Reviews note good and honest prices, a good selection, and a commitment to good customer service. Many report always having good experiences and finding the necessary parts. Some feedback mentions that while staff are a good help and extremely nice, they are not allowed to help install all items. A few reviews also express a wish for better computer training for some employees. On rare occasions, a service like diagnostic testing did not resolve the issue. Overall, it is viewed as a helpful place with good people.
Friendly and helpful. Employee went above the norm.
October 2023
The sales attendants were all very helpful. I would recommend going here for any of your automotive needs.
September 2023
I helped my apartment complex neighbor by taking him to the O'Reilly's Auto Parts store. He needed a new battery for his car remote control. The salesman put the new battery in for him.
