Westlake Ace Hardware is a well-organized and clean store that offers a good variety of products, making it a convenient stop for home and automotive projects. The checkout process for pick-up orders is easy and efficient, with friendly staff ready to assist customers. While most employees are helpful, some areas, like the paint department, may need better training to enhance customer service. Shoppers appreciate the store's smaller size compared to larger home improvement chains, as it allows for easier navigation. Many frequent shoppers support this local business and recommend it for its extensive selection of hardware, fasteners, and clearance items. Overall, Westlake Ace Hardware is a reliable choice for anyone in need of home improvement supplies.
I always find what I need hardware wise at Westlake Ace Hardware. Helpful staff too!
September 2025
I placed a pick up order and the process to retrieve my items couldn't been easier. I told the cashier as I walked in about my order, she smiled and asked to see my ID or confirmation email. I showed it to her and she gave me my product. Well done guys. I recommend this service to anyone needing to grab just a few items.
August 2025
For the most part decent staff and product selection. Paint department leaves you with a bad taste in your mouth. The personal really needs more training. A specific paint department person. Its like they are doing you a favor when you finally get someone to help you.
