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November 2023 by Brittany G.
Ok first off let me get my guilt in this out there right away, after a terrible terrible customer service experience for the third time mind you but still not an excuse I went completely off very vulgarly and super super unacceptable but I had a check I needed to cash and my boys and I went in on a Sunday around 8pm my first mistake I guess but immediately three people are behind the service desk arms crossed talking the one handling the register saw I was approaching and had the most grimacing face like she was so annoyed I came to the place I needed and was her job popping her gum asking me what I need no eye contact or personality whatsoever, well something didn't work with the check and out walks the 0p coach manager whatever that is but v lines for the second unused register not looking up once, I asked him if he could help me answer a question and he just looked at me so offended gestures towards the drawer "(he was about to count, I've been in the service industry/bartender and did countless drawer count downs) like Um how dare you ask me something while I'm clearly about to do something even though I said "when you are finished can you please help me Bryan" using his name as a form to show my respect for what he's doing and to be personable because I know how to do that that's why I was good at my job for over 14 years!!!! So I immediately did get upset like is this really happening and said "wow third time at customer service after coming 3/4 times a week after moving here 3 years ago and first times Fran was awful to me and now you" then he had all this time to stop dead in his tracks make eye contact for the first time that night and said GET OUT i said why because I told you the truth? He said GET OUT came around the counter two feet in front of me and my sons and said it over and to threaten to call the cops, so we leave and again while doing so I am being very vulgar and inappropriate, but decided to come back a week later on a Monday with my husband and boys and were in there ten minutes and here comes Bryan and two police officers to escort us out lol oh and mind you he Bryan wouldn't let my husband buy what school supplies we had for my son even though he wasn't even with me during the altercation! I get a trespassing ticket so I call Nick? Mike? The general manager I believe only to hopefully get him to drop the trespassing because I'm actually really good friends with two of my neighbors who are warren county police officers and he had nothing to say about his employees only that I "insulted his staff and my vulgar reaction deserved it" so even if he called me back tomorrow and said hey your welcome anytime I would purposely pay double the price at mosers and schunks mosers especially because that is a "down home family staff" and well that just speaks for itself but schunks close second because even the stickers are always so happy to see you even 10 minutes before closing and being the mom of a two year old whose had plenty of those runs for milk ask if there's anything they can help me with the checkers give my 2 year old stickers he'll mosers one of the cashiers knows our family by name!! But never ever again will I go to Walmart but I was here to say I thought Nick was going to at least have something more to offer because while he did call me to get ahold of me after I missed him a couple times I'm not shocked on why this Walmart has a 2.1 rating and his entitled lazy hateful employees still have their jobs after I can be almost certain my complaints weren't the first!!!! Oh and I meant to add so my police neighbor actually went out of his way for me and Called Nick at Walmart to see if he would be willing to drop the trespassing since it wasn't him and it was already written up in the system he couldn't just "make it go away" and Nick I'm not sure what said or how but said no because he came to my door personally on his day off and said he was so sorry about the entir
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November 2022 by Alexander G.
Visited this locations Auto care department. I approached a Walmart employee named Andrew with a tire in my arms. First words out of his mouth "what do you want us to do with that?" I replied that I had called in and was told to get there before 6 to get tire fixed it was 5:15pm His response "I'm not fixing that today we are closed already" then I told him I called before coming in from an hour away. He then said "we'll go find someone inside who will change it since they told you wrong" Another gentleman said he would help and apologized for Andrews attitude. As I was waiting for tire to get fixed Andrew continued to make comments on timing and my thought process of coming to his store with only 45 minutes to go and that you don't get what you want. I come from customer service and service management. There is ways to approach a customer and a way to say things. This guy has no respect he is just simply there to punch the clock. If that's his attitude he should be kept under the lube stairs and away from customers.
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September 2022 by Hillary C.
Absolute worst Walmart out there. I live in warrenton, but would prefer to drive to wentzville if I need to go to Walmart. Every time I'm there, it looks like the world is ending. Shelves are empty, employees are just walking around, and lines for registers and self checkout are packed. Speaking of which, why force people to go to self checkout? Get some of your employees that are sitting on their ass to check people out. Funny that they'd rather see angry people waiting in a giant line for self checkout, instead of actually utilizing their checkout aisles. Disgusting store with disgusting management. I try to avoid it as much as possible.
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July 2022 by Chico Smith
Such a friendly town. I've had so many conversations with random people here, just in this parking lot, and every single one was so genuine and caring. I couldn't find contact cement anywhere, but every employee I asked tried really hard to help. I like this town.
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August 2021 by Samuel W.
This walmart... where do i start. Horrible customer service. Management doesnt help, service desk closed when hrs online say they're service desk is open. Continually out of stock and just bad for the walmart name in general
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July 2019 by Jan C.
I shop in this walmart all the time, It's close to home (18 miles) and also offers grocery service for pickup, which I use weekly. I haven't had too many times when I was given under-ripe fruit or vegetables and I have always found their vegetables, etc, to be fresh. Most Walmarts stock what is shipped to them by their parent co., and/or warehouse. That is the main reason they don't always have the same items month after month. We have other good grocery stores nearby, but shopping at Walmart is convenient for other type shopping...I like one stop to do it all. I am also handicapped and their carts are great to keep from unloading my scooter or wheelchair. If I don't find what I need at Walmarts then I have to drive 50 miles from home to shop....so I'm a fan.
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September 2018 by Cherry D.
I agree with another reviewer. You buy something you like and the next time you go, they have discontinued it. There are almost no checkers and lots of customers waiting in line. You even have to wait at the self check out at busy times. Trying to return an item is terrible most of the time due to the wait. There are so many people in this town cashing paychecks or getting money orders and that is a lengthy process. There should be a different line for that as for simple returns. I have started shopping at Mosers as much as I can as they are very friendly, accommodating and have great meat and butchers. Can't wait till Schnuck's opens. I am very disgusted with this Wal-Mart. Not because of the employees as they do as much as they can, but management.
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September 2016 by Martin N.
This Walmart is very well stocked. I can always find my chia seeds chocolate almond and soy milk. This stuff isn't always available at other local grocery stores. Their produce department is very clean and the stock is fresh. This Walmart is very busy because it is on the edge of a county line where there are no stores for 50 miles. So it's busy and sometimes the lot may look littered but they clean it up right away. I try to support the little stores I this little town but it is convenient to have this Walmart.
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September 2016 by Joe M.
Not sure how anyone could rate this place above a one. They get you used to buying something then they don't order it anymore. Produce Department is the worse. Old fruit that isn't even close to being ripe yet. Old small potatoes, lettuce is soft, corn looks like it came out of a dry field. Save your money and shop elsewhere that actually cares about their customers, this dump doesn't
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March 2013 by Diana G.
Came a few weeks back during our road trip. Typical Walmart.
