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April 2024 by Donna
So glad to be a part of shelter insurance. I would recommend them to everyone as well !
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January 2024 by Joe Carver
Got hit by a County road tractor. Backed into me causing damage to my truck. Been well over a month and still haven't gotten any help with repairs. They took my money with no problems but besides that they seem to careless about helping me fight the other people to get my vehicle repaired. Paid up through January. After that will be pulling all of our policies and finding people that actually care about their customers. These people do not. Save yourself the headache and don't bother trusting in them for your best interest.
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August 2023 by Philip Dean
Keith is great, Carol my wife waves at his picture on every billboard..always courteous on phone and in person..tells us about low rate options
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June 2023 by Stephanie Davenport
Nice professional and very people friendly thank you ? for years of coverage!!!!
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May 2023 by S Rosborough
Keith is awesome
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April 2023 by Kari Augusta
Keith is your guy if your needing car Insurance so easy to work with and good guy
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February 2022 by Jessica Gross
Gd and polite
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February 2021 by Rob B
Keith is a Nice young man and my experience was a nice an easy one.
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February 2020 by Rusty Leonard
Keith is fantastic. Thanks for your help!
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February 2019 by Terry R
Great customer service. Recently had a claim, and was handled quickly and to my satisfaction. Thanks for great service.
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February 2019 by Larry Corder
I have been fortunate enough not to have any major claims, but each time I have worked with Keith he has been great.Keith has always tried to find the best coverage for the least amount of cost.I have had Shelter Insurance for past 30 years and I am very happy with Keith's knowledge and how helpful he has been for me and my family.
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February 2019 by Amber Lindsey
I would give 0 stars if I could. My grandparents have been very loyal to this company over the past 20 years. Every single time they have a claim on their home, this company comes up with some bs reason on why they won’t pay for it! Recently my parents AC went out on the house (my grandparents carry the homeowners ins). Well the AC people stated that it was lightening that caused the damage... shelter had someone come out and look at it and not even 24 hours later they called the AC company and accused them of writing a false report as my dad had bribed them! Uh what?! That’s insurance fraud and who would be stupid enough to do that. Who would even think of that?! This company has horrible customer service! If you want to pay for insurance that will not cover you when you need it.. then by all means go to them.
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February 2019 by Kathy Mantia
Good for the first year. Complete hassle after that. Inability to change dates if needed. Payment takes days to process even once its made. Rates are low for the first year and than increases after even with no claims. Not worth it