“I have used there services in the past when I needed to replace the sunroof guides on my 2004 ford F-150 SuperCrew Cab. Recently I found myself in need of their services for my 2016 Ford F-150 Platinum panoramic sunroof. I have the 2016 in the stealership right now replacing the sunroof guides under extended warranty; upon inspection I was informed that the seal on the rear glass had failed and my only option was to buy new glass since Ford doesn't sell the seal separately at a cost of $2,400.00.Performing some research, I found that this is a common problem and there is no replacement seals available.Since The Sunroof Doctor had helped me in the past, I decided to give them a call. In talking with the owner Rick, he confirmed what I already knew. Rick also mentioned that since the rear glass pane is fixed (non-operable) to let is go as long as it isn't leaking. Rick also mentioned he had spoken with many other shops and if they were leaking, they have used a small bead of silicon under the seal to prevent water intrusion. Rick also went on to mention that the service bulletin put forth by Ford is to clean the seals on these sunroofs periodically with alcohol wipe and a product called Krytox. Rick offered to forward me links to purchase the Krytox and instructional videos.Although I didn't purchase anything from The Sunroof Doctor this time, the service he provided me went above and beyond. I would give them more stars if available.Thank you Rick and thank you Sunroof Doctor.Tye”
“I have used there services in the past when I needed to replace the sunroof guides on my 2004 ford F-150 SuperCrew Cab. Recently I found myself in need of their services for my 2016 Ford F-150 Platinum panoramic sunroof. I have the 2016 in the stealership right now replacing the sunroof guides under extended warranty; upon inspection I was informed that the seal on the rear glass had failed and my only option was to buy new glass since Ford doesn't sell the seal separately at a cost of $2,400.00.Performing some research, I found that this is a common problem and there is no replacement seals available.Since The Sunroof Doctor had helped me in the past, I decided to give them a call. In talking with the owner Rick, he confirmed what I already knew. Rick also mentioned that since the rear glass pane is fixed (non-operable) to let is go as long as it isn't leaking. Rick also mentioned he had spoken with many other shops and if they were leaking, they have used a small bead of silicon under the seal to prevent water intrusion. Rick also went on to mention that the service bulletin put forth by Ford is to clean the seals on these sunroofs periodically with alcohol wipe and a product called Krytox. Rick offered to forward me links to purchase the Krytox and instructional videos.Although I didn't purchase anything from The Sunroof Doctor this time, the service he provided me went above and beyond. I would give them more stars if available.Thank you Rick and thank you Sunroof Doctor.Tye”