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June 2023 by O
I checked the tracking on my package and it says in villa ridge post office since yesterday and it was suppose to arrive today, when i checked my mail not to my suprise not it was not there.
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June 2023 by Jess
I don't know any other post office that closes like this it's ridiculous and inconvenient I always have to go out of my way to Union where they're open all day.
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August 2022 by Jason Muehlheausler
Pretty sure they are straight up stealing packages from this location
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January 2022 by Feinmharu
Constanly getting mail around this time of year "delivered" but not getting it when they say it is here. Seems to be a lot of mix up with street numbers. But of course this time it happens on a saturday and i cant contact them til monday concerning the package at hand. Its happening too many times. Im sorry your short handed... but, this is frustrating.
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April 2021 by Lilyth Dilks
Haven’t received some mail. It’s always a hassle when I go in there. They have a 2 hour lunch break so it’s super inconvenient to bring in mail.
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March 2021 by zane carter
The tracker said my package would arrive wednesday before dark and it is currently saturday morning with no updates, it gets returned to the post office every day despite the delivery truck stopping by my house everyday.
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January 2021 by Jamie Jennings
We wish the person who delivers mails would check the street number before putting mails inside the mail box. So many mix-ups. We are constantly worried due to very unreliable service here. Also, when someone sends us certified mail, the delivery person never stops by to check if we are home to get signature (we work from home and we are always home). They just place a pink "sorry we missed you" slip inside our mailbox and drive right by (we actually watched this happening many times. By the time we go outside, they are gone and we have to drive to the post office with the pink slip). We don't know if this is the protocol for certified mails for this particular branch but it happened 5 times straight and we about gave up even trying to ask why. Trying to be understanding but very sad to say this USPS branch has the worst customer service. Really hoping things get better for this branch.
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January 2021 by M C
I checked the tracking on my package and it says in villa ridge post office since yesterday and it was suppose to arrive today, when i checked my mail not to my suprise it was not there and this post office has done this on multiple occasions. It seriously cant be that hard to deliver a person's package especially since that is the job you signed up and are hired to do.
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January 2021 by Chez Brown
Poor service, no one answering phone, mail is actually moving backwards which was a first.
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October 2020 by Jasmine Rice
This has been THE MOST helpful post office I’ve ever came across. As long as you’re a mildly intelligent kind person you shouldn’t have a hard time navigating this office lol They’re customer service is amazing and we have the absolute nicest post officer worker ever in our Charing Cross subdivision!
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September 2020 by Riley Murray
The weekend workers clearly are missing something upstairs. If I could rate 0 stars I would. I don’t understand how a delivery can be put on the WRONG address, 5 miles away multiple times IN A ROW. Absolutely unbelievable.
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August 2020 by Thomas Hull
this is the third time they have said package delivered in parcel box and I have no key in the box... either the delivery person has my package or my neighbor does...
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May 2020 by Jason S
Delivered a package containing a ring for my fiance to the wrong address. This isn't the first time this has happened. Frequently get mail that belongs to others. This place needs to be shut down as the people delivering the mail seem to be incompetent.
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August 2019 by Loretta Adams
A package is supposed to be delivered today - guaranteed delivery. My mail carrier has already delivered my mail, but no package. The voice response says my package is still out for delivery, but there is no option to speak to a live person to ask questions about the delivery. I specifically set up delivery for today because I knew I would be home and the item was required for an on line workshop that I had to be a part of that evening. Frustrated with the inability to speak with an individual. I would have gone to the post office myself to pick up the package if I could have worked out that option.
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January 2019 by Asia Ford
Went to PO to get help with something, both people where lazy and rude and both looked at each other like "do you want to do this cus I really don't" then I had to re explain the situation to the one who decided to actually help me but she was not happy about it.
