Commerce Bank at the Twin Oaks location is highly praised for its friendly and helpful staff. Customers appreciate the welcoming environment and the staff's willingness to go above and beyond, such as during a tornado warning when the manager allowed customers into the back room, making a stressful situation more comfortable. The bank offers professional and quick service for banking transactions, and the tellers and personal bankers provide great customer care. Customers feel secure with their accounts, trusting the bank's systems and staff to handle issues efficiently. The team is known for resolving complex problems with kindness and expertise, ensuring customer needs are met even in difficult situations. Overall, Commerce Bank provides a reliable, friendly, and supportive banking experience.
Great customer service at the Twin Oaks branch of Commerce Bank. Great experiences both with the Personal bankers and the tellers. Highly recommend this group!
December 2023
Super friendly and helpful banking reps and great service! A pleasure to visit this branch in Twin Oaks, MO!
March 2023
I was having a problem getting into my account. They knew exactly what to do...and were quickly fixing what I had flubbed up.