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January 2024 by William Hackney
The general manager has a smart mouth she needs more training an she do not know how to talk to customers
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December 2023 by Jodie Piper
I've rented from various uhaul locations in the past couple of years, and pickup and drop off always takes so long. Today, Christina seemed to be working both pick up and returns by herself, and yet it was the fastest and smoothest experience I've ever had at any uhaul!
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December 2023 by Steve Moore
I keep going back to this location because they are professional, polite and very efficient processing you both in and out!
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November 2023 by Geoffrey England
Staff was helpful when I needed to extend my rental time. Friendly and well stocked with moving supplies.
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September 2023 by Christina Perkins
My rental process was quick, easy and professionally handled. I have patronized this location in the past and intend to keep doing so on the future.
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September 2023 by luis missouri
When I make my reservation the person was really rude,When I return the vehicle the person didn't care about customer service. Rude and doesn't look very happy doing His job.In the other hand, the person who give me las paper recive , He was very nice and professional.
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August 2023 by Michael Binkley
I reserved a van and was told on-site they had none which was an inconvenience due to the rain. The truck they used as a substitute smelled of smoke (weed and tobacco). The tire pressure was on. I notified the staff and they informed me that they knew but it was fine because it was just the sensor. Poorly maintained equipment and not what I had booked.
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August 2023 by Alajia Goddess
Horrible customer service I keep calling and the lady answering the phone keeps hanging up or putting me on hold this is so unprofessional really makes uhaul look bad I’m posting my experience on Facebook
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August 2023 by Elodie T.
Long story short, the lady at the desk clearly hates her job, she was very curt and unhelpful. When we arrived (8:45am) we were told that the truck we booked (months ago) was "gone" because we got there after the booking time (7am) despite being told the night before that it will be ok. If it wasn't for this lady's colleague who found us another truck, we would have been totally screwed (moving several states away) because she was not willing to help us.Thankfully it worked out but we could have started our full day trip without the attitude.
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July 2023 by Alexandria White
Stay positive even when another customer tries to take you out of character. Don't let anyone steal your joy.
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July 2023 by Jill M
Mike was absolutely amazing. Both gentleman working on July 1st 2023 did an excellent job. Seems hard to find these days! Bravo!!
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June 2023 by Audrey B
I made reservation online a week in advance. When I arrived, although our reserved size 10’ was not available, 15’ was available, and we were taken care of in timely and kind manner. I took picture of gas and mileage before heading out but I also got text message for the information sheet including gas level and mileage out. Returned the truck half an hour later than expected but did not get charged extra. All final prices were exactly what I expected, fair and accurate. I would love to consider using this Uhall location in the future!
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May 2023 by Erick Saucedo
Absolutely terrible. Front desk women had a terrible attitude and when I tried to call, just hung up
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May 2023 by The NoCap Enterprise SHOW
Anthony Brown Awesome General Manager at the 7270 Olive Location
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January 2023 by Robin Wilson
Treat it like a cartel. Take photo evidence.TERRIBLE TERRIBLE TERRIBLE SERVICE. DO NOT GO HERE. I picked up a truck and went 22 miles max from this location to Soulard and back. 9.6m exactly on Google maps. The tank was 3/4 full when we left and when we got back I filled it back up with the 2 gallons we used. It was estimated at $64. When we checked out it was $146 total. They charged us $17 to fill the rest of the tank. They charged us for 61 miles. We drove maybe 20 miles. And we only had the truck for an hour and 20 minutes. Which means they are charging us for 30miles, moved a couch and 30 miles back in an hour and 20 minutes. NOT A LEGITIMATE BUSINESS. TREAT IT LIKE A CARTEL.Day shift: 9:00am Saturday 7, 2023.
