Millbrook Pharmacy, established in April 2015, is a trusted local pharmacy known for its outstanding personal service and care for customers. Customers appreciate that staff, including the pharmacists and retail team, are knowledgeable, friendly, and responsive. Many reviews highlight the pharmacy’s willingness to go above and beyond, such as calling doctors to get prescriptions, checking refill availability during drug shortages, and offering helpful solutions like ice packs for refrigerated medications. The pharmacy consistently provides convenient services, including delivery, and takes the time to build relationships with customers, making them feel known and valued. The front-end manager is praised for her friendliness and organization, helping with mailing, gifts, and creating a welcoming environment. Customers praise Millbrook Pharmacy as a local neighborhood gem, especially compared to other pharmacies that may lack customer care or responsiveness. Overall, it is seen as a caring, reliable, and efficient health resource in the community, with many customers returning year after year for their prescriptions and health needs.
A mistake was made by our insurance provider, Millbrook caught it and filled me in so we could get it fixed. They really went above and beyond on that one!
July 2024
I absolutely love this place. The pharmacists are great, it’s really nice to be known by name and get such great service.
May 2024
Never had a bad experience. Used them for prescriptions for years. Always do the work of contacting prescribers and insurers for me. Always get delivery - very convenient.
