-
October 2023 by Brad Coursey
What a great group of works from the UPG Service of Jeremy Kirk to the prompt delivery and friendliness of Jared Grey and the professionalism and friendly guidance of Eric Thompson
-
October 2023 by Kat Bankson
Eric Thompson was wonderful to work with! Great customer service!
-
October 2023 by Danny Thompson
Eric Thompson has Excellent customer service! Works very well with customers and their propane needs! I highly recommend!!!
-
October 2023 by kim schoonover
Justus Frederick is very helpful and can answer all questions asked.
-
October 2023 by J.D.M Garage
Justus was very helpful and was very pleasant to chat with
-
July 2023 by jason dennis
Patty was very helpful and knowledgeable. She ensured that we were satisfied with our situation! Thank you Patty!!
-
June 2023 by Brian/Alice Leckenby
Highly recommend! The staff has been nothing but helpful and prompt. The services have been reliable and executed as promised.
-
June 2023 by Valerie Pialet
The Unionville staff are always kind and quick to get me propane when I need it. Top notch customer service. Would highly recommend!!!
-
June 2023 by Bill Gardner
Eric is very accommodating. We appreciate the level of service he provides.
-
June 2023 by Justin Moore
Great customer service
-
June 2023 by Katie Ryals
Great service!
-
November 2022 by Keevin Po
Nov 4, 2022The manager of the Unionville, MO office deserves a 1 star rating due to his poor customer service and attitude. However, the lady, Jenni, that I spoke to in the customer call center in Kansas gets a 5 star rating due to her excellent customer service skills. She was very professional, very courteous and very helpful. Thank you Jenni.
-
July 2022 by Justus frederick
Great place
-
March 2022 by Megan Phillips
Due to a combination of winter weather, construction, and lack of insulation at my house, we used up 500 gal of propane much faster than we ever have, and found ourselves completely out - totally taken by surprise. This meant we had no heat, and no hot water. After reaching out via the Customer Service Contact Form at upgas.com, I received a phone call from a manager less than 20 minutes after submitting the form - this was in the evening AFTER business hours. He told me he was sending a truck the following morning. The truck showed up as promised: Justus was the UPG employee who serviced our tank, and made sure our appliances were able to operate safely and appropriately after the fill. Not only did he effectively and efficiently do his job, he was very personable, respectful and made a point to simply be kind and understanding. I greatly appreciate the effort UPG put forth to help us in a time of need and have no hesitation recommending this company, their products and services.
-
March 2022 by zach bradley
After an error on the company's side. The customer service team was able to fix the issue to my satisfaction and was willing to work with me. Thank you
