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May 2024 by Dale Miller
Service representative Jules was excellent in service, manners,knowledge, willingness to help, technical experience. Will recommend.
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March 2024 by Mary M.
We went to this store in November 2023 to add 2 lines and 2 new phones to our existing account because Verizon was offering a "promotion". It has been nothing but a hassle since then. We were told by the agent at the store named Jules that our bill would be a certain amount and, since then, we have had to call every single month because our bill is wrong. Also, watch out because they charged us for cell phone recovery service that we did not want. They will tell you your bill will be a certain amount and then when you get your bill you will be shocked. Classic bait and switch tactic. Now we are stuck until we pay our new phones off. Cannot wait to change back to Cricket.
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March 2024 by John Mcpartland
Went here to upgrade my phone and better off doing it online. No prices on anything in the store. Told the Erik I needed a screen protector. He must have grabbed the most expensive one at 40 dollars. Couldn’t tell him I no bc it was already on the phone. Come home and look at my bill. Got charged 60 dollars in fees just for him to set it up. That is separate from the activation fee. 60 dollars to sit there and tap a couple buttons then will get charged another 35 for activation on my bill. Never going to another Verizon store again.
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February 2024 by James Campbell
Jules was a pleasure to work with!
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February 2024 by Ashley Steffens
Got a new phone with Eric today. He was super helpful and knowledgeable!
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December 2023 by Vito Orlando
Eric Castro is truly the man! Hard-working, kind, patient, and extremely knowledgeable; he is the man to see whether you’re A new Verizon customer or a veteran.
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November 2023 by Kim Nettles
Eric did a wonderful job taking care of us. We had so many questions and he didn’t mind at all
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October 2023 by LeAnne Freeman
Could not activate my new phone, my old phone was dead. Thought I would have to drive to Wentzville. Erik was able to activate the new phone and even recovered my text history!! 10 Stars!!
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October 2023 by Dan Auen
Jules helped me with my insurance claim. The process was seamless.
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September 2023 by Paula Reed
Jules is very knowledgeable and so easy to work with. I spent less than 30 minutes in thestore and there were 2 customers ahead of me!
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September 2023 by Olivia Janacaro
This store doesn't always have things lime Sim cards in stock. Customer service was great though!
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September 2023 by Nikki Tanner
Erik made this process completely stress free. Great Experience!
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August 2023 by Robert Steiniger
I had the pleasure of working with Jules. He is one of the best people I have worked with. His patience is amazing. I highly recommend this store and Jules.
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July 2023 by Jeffrey Lemons
Jules is a great employee. He was so patient and knowledgeable! Highly recommended this store!
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July 2023 by Daniel Bell
Amazing team. I was in and out in 20 mins. I highly recommend this store!
