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“Monica helped me set up my new phone after having issues porting over my phone number from another carrier. She was super patient and ensured that I was completely set up on my new device before I left the store! I highly recommend working with Monica for all your Verizon needs!”
10AM - 7PM
185 Watson Plaza, St. Louis
Mobile Phones
“It’s always stressful when your cell phone is not charging correctly. My cell phone is a life line to an elderly parent with health issues so I cannot have it failing. Tom at CPR Cell Phone Repair cleaned the charging port and even the speakers and now it is functioning 100% Great communication and fast service!”
“This review is for Susan specifically. I came in one night a few weeks ago with a SIM failure. It was 45 minutes to close and there were 3 people in front of me. I watched Susan handle the people in front of me with nothing but patience, kindness and helpfulness. She made me feel comfortable while I waited and she happily helped me when it was my turn. She resolved my issue and I couldn't be happier with the service she provided me. Thank you Susan, you are a rare gem.”
“My phone all of a sudden stopped Working could not make calls etc.
I ran by the store 5 minutes before they closed. Alex did not think twice- took it on and fixed it- he went above and beyond.
He had fantastic customer service the whole staff is helpful and friendly.”
“Went in with a tech problem that another AT&T store had created. Caleb was able to handle it like a pro! Fixed my phone in nothing flat. He's a credit to your establishment which is now my new store! Thanks so much. He knows what he's doing!”
“First time customer visiting this etablishment. Screen was broken on my Samsung couldn't afford the price for repair. Was able to purchase a decent replacement phone from this business. Customer service wasgreat.”
“Hi it’s Vincent Parisi I’m working with Kevin Renard and he has been very helpful. He fixed my email and got me all set up. He was very courteous and attentive to my needs. I’ll continue to go back. I even made him laugh.”
“We’ve been taking our home & personal computers to DD for maintenance and repair issues for several years. Matt and his group are always prompt, friendly and efficient and their charges always seem very reasonable. We’ve had only positive experiences with them.”
Open 24 hours
331 N New Ballas Rd Unit 411602, St. Louis
Mobile Phones
“Always professional service from the ladies and gentlemen that serve us in the post office. They don't have the easiest job and many people walk out when they see a line but I am always gonna wait in line. The post office is an American institution and we need them to know they are appreciated. If you don't have the time to wait a few minutes in line, drive your own packages and letters to wherever you want them to go! These folks work hard!!”
“I don't understand the negative comments, this place is excellent with customer treatment, good discounts, I recommend it, good experience, my favorite store...”
10AM - 8PM
653 Gravois Rd, Fenton
Mobile Phones
“Jackie and Cherie amazing!! Made the process easy and matched what I wanted. While setting things up they’re great conversationalist! 10 outta 10 definitely recommend.”
“Our Christmas ? couldn't be better without them. They have been the cheapest in town and also fastest ?. Got our moto phone fixed in 25 mins and also very friendly! I will send more customers guys. Thank you.”
“Xavier was great with the customer service he provided. He explained everything to us and made sure we understood all changes that were being done to our account. We came in to update grade 2 phones & left with 2 IPhone 15 Pro Max a tablet & a watch and our monthly bill is lower. Keep Being You Xavier Thank You ?”
“Great experience picking up my new phone. They had iPhone 15 pro max in stock and ready when I arrived. Knowledgeable, prompt and professional staff made the process very easy. Dylan was my associate and made it seamless. Thanks Dylan!”
10AM - 7PM
794 Gravois Bluffs Blvd A, Fenton
Mobile Phones
“I have known about CPR for some time, I just never had the need to use them until just recently. I called ahead and actually got AN HONEST answer about my issue. When I did go in to have it taken care of, I was greeted by a knowledgeable tech named Karsen. He immediately addressed my concern, and explained all charges and what was going to happen up front. There were no surprises when I returned to pick my phone up. Karsen was very respectful, knowledgeable and professional. My phone was returned to me as if nothing had ever happened! I 100% recommend CPR phone repair in the Bluffs, AWSOME job Karsen! Top shelf customer service all the way!!”
“Annette was so helpful!! She helped me get everything transferred from my google pixel to my iPhone. She even did a test call and text since I told her I was having issues getting texts from people with androids. Will definitely be coming to this location anytime I need something!”
“As I walked in to the store I was pleasantly approached and greeted by her Majestic Vibes Ms Tammie and I was able to sort out my network issues and able to have the best coverage and unlimited data Thank you again Ms Tammie and John Dwyer give her a Bloody Raise Mate ?? ???”
“Best experience at this location. The rep was amazing. He was so patient working on transferring the data from my old phone. I've never had this level of service during any other visit at an att store. He was professional, kind and knowledgeable. What more could you ask for!”
“Mohammed gave me outstanding service today on Friday August 12th,2022 &he was very nice,understanding, kind,caring,helpful,hardworking, outgoing, laidback,down to earth.”
“Had a broken phone emergency and was helped by Alan — he was super nice and got me set up with everything I needed. I was short for time but he was greatly efficient. Really appreciate the great customer service. 100% recommend”
“I bought a new iPhone 15 online from Verizon. This us a purchase where someone from Asurion comes out to your house to deliver and setup the new phone. As luck would have it, Verizon was having an outage when we attempted to activate the phone and it did not work.. I was told the phone would likely start working by the next morning.
Unfortunately, it was not working the next day so I decided to take it and the old iPhone to the Verizon/Cellular Sales Store in Ballwin. A sales associate Matt Karis enthusiastically tackled my problem. He quickly determined that my account was “hung” because of the attempted activation during the outage. Matt skillfully untangled the issue with Verizon tech support and got the account unhung.
Because it was an online purchase, it would have been valid for him to send me on my way to transfer the data between the old and new phones at home on my own. Instead, he demonstrated great customer service by volunteering to do the data transfer in the store where he could monitor it and address any subsequent issues if necessary. I was greatly relieved when he performed the nerve wracking procedure without any problems!
Matt also took the time to compile a list of current Verizon discounts and offers for me. Another associate Brian showed impressive depth of knowledge explaining some of the complex Verizon discount interdependencies.
I highly recommend this store and Matt and Brian in particular for their outstanding customer service and technical expertise. I greatly appreciated their positive spirit of helpfulness and care.”
“I walked in and was immediately helped write away. The Guy rep explained everything to me and was very patient as he explained it more than once. Found me the best deal. Helped me transfer my phone information over to my new phone. Made sure all of my information was there before I left the store and told me to comeback if I needed any further assistance.”
“Both my wife and I have used their screen repair service and were extremely happy. I'm a pretty big DIY guy, and the cost for the tools and replacement screen for my phone would have been $230 from ifixit, and the directions looked like a huge pain. It was $40 more for them to do it all for me. Part wasn't in stock but they ordered it and it was in the next day. It was 15 minutes from the time I walked in the door until I walked out. Awesome place.”
“Great experience. They made it really easy for me. I gave them the phone and it was fixed within 40 minutes. The broken screen was brand new and for a low of 150. Highly recommend.”
“My daughter and I had a very positive experience with our recent visit to upgrade phones at our ATT. We were helped by “Z”. We had no wait time and he knew the products and system well. He was able to help with the phones, accounts, payment info, and needed accessories in a very timely and knowledgeable way, helped us save costs, and was patient with all our questions. Big thank you to “Z”! Your service was greatly appreciated!!”
10AM - 7PM
15045 Manchester Rd, Ballwin
Mobile Phones
“Came in with just a few questions and was greeted with smiles ? and then came the answers for everything! Such a positive experience! Will def be back. Thank you Emrah!”
“Switched over from Metro and Brad went beyond great service with a painless transition to my new phone and he even schooled me with some really neat tips and tricks that you can do on a Andriod phone. Will be back to add my wife and kids sometime this summer. Thank you Cricket for great service and a great salesman.”
“We came in a few hours before close with new iPhones needing to get eSIMs set up. The very helpful manager was knowledgeable, courteous, personable and was able to help numerous customers who came in after us while we waited for our phones to upgrade and transfer over, while always making sure to check in with us and make sure we were doing ok. It was overall the best experience we have had at a cell phone provider in years.”
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“I had a very good experience at ATT Town and Country. Dakota was very helpful and knowledgeable when it came to buying a new iPhone. He was very patient and showed me how to use the new phone. I would definitely go back to that store and highly recommend it to others. The store was organized and well kept up.”