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October 2023 by dispatch team
WORST EXPERIENCE. THEY WILL RIP OFF ALL YOUR MONEY.DO NOT GO THERE OR CALL THEM.YOU COULD HAVE TO SELL YOUR TRUCK TO PAY THEIR BILLS.FIRST THESE GUYS DID NOT TOUCH THE TRUCK FOR 3 HOURS.THEN THEY CHARGED USD 300 FOR TAKING THE TRUCK INTO THE SHOP AND SEPARATE USD 300 FOR BRINGING THE TRUCK OUT OF THEIR SHOP.THEN USD 400 FOR DIAGNOSIS.THEY DID NOTHING TO THE TRUCK AND RAISED THEIR HANDS FINALLY AND CHARGED USD 2500 FOR 8 HOURS KEEPING THE TRUCK IN THEIR SHOP.CROOKS AND THIEVES ARE THERE.DO NOT TRUST THEM.FALSE PROMISESDO NOT GO THERE AT ALL. BETTER TO TOW YOUR TRUCK TO DEALERSHIP.
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September 2023 by kim zagar
We had issues with our vehicle while campingJason helped us get on our way he was a huge help and so knowledgeable!!Robert whom did the work on our truck was the best and got us back on the road for our vacation! Thank you both so much .I would 100 % recommend your shopAgain thxs and we finally got a beer on the river!!!
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May 2023 by Brad Aden
I was in a pinch after a less than stellar experience last week at a truck dealer attempting to get what I thought was a rotor and pads replaced on my Newell. Shannon got me squeezed in and they really did a great job all the way around on the repairs.
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October 2022 by Marlene D
We were on our way to Colorado for the summer from Florida and made a stop in Eureka MO. Our RV was leaning to the right while in travel mode. We tried different fix ourselves and finally came up that likely the travel leveling valves needing replacement. Since we were new in the RV life style and this was our first trip, we decided to call various RV and truck repair shops. Some were even reputable but NO ONE was willing to help us or will not touch an RV. We looked for the leveling valves but only found one in the store. Anyway, we replaced the valve to the right and just when we thought it was balancing, the lean got worst and it was scary. Finally, my husband called Great Escapes RV - closed to the six flags in Eureka. They said they can do it but it will take a few weeks. We couldn’t drive more than 5 miles, but we made it since we were only about a couple of miles away. When we got to Great Escapes RV, they didn’t even want to talk to us. We couldn’t leave the parking lot and so we begged and said we were willing to wait and return whenever the RV is fixed. Great escape was firm not to help us. The manager even said that none of their mechanics know what they’re doing- most only have been in training for three weeks. He said, “if I were you, I’ll go elsewhere.” So, we called many more shops and finally my husband got a hold of Jason (I think that’s his name) from Harmon. Jason said that they were busy and gave us more shops to call that were much closer to where we were. After many hours, we called him back and begged. He understood our situation and I think he felt bad for us. He told us to bring the RV there. We got a tow truck to bring the RV there. It took them a day to fix it and had to order another leveling valve. We kinda knew how long it would take to get it done if they can figure it out; and we had no problem paying the price. Harmon was fair and honest- that’s all I can say. Some people think that it doesn’t take long to fix something, but that is if you already know what’s wrong with the system. The class A RV is very complicated. I think that’s the reason why most shops don’t want to help. But to me, most of these RV and truck shops are making false advertisement. Bottom line, we appreciate the help and great customer service that we received from Harmon.
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October 2022 by Bhindranwala Sher
They make my truck like new very professional people work here and my DEF is now work properly
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February 2022 by Pyroman Walper
Felt like we were completely taken advantage of. On family vacation, our truck broke down. had it towed to Harmon's Sun night. They got it in at 3pm Mon afternoon. They got one part at 5pm closing time, nothing done Mon. Started working on it at 10am Tues, changed out starter (20 min job. I literally had it off and in my hand on the side of the highway within 2 minutes on Sunday with very basic tools), changed fuel filter (10 min job tops), could not find the problem. We were told at 4pm by the owner they stopped working on it. Charged us $1135 for ALOT of standing around (we watched everything, they did ALOT of nothing, but charged us for it anyway) for a vehicle that's in worse condition now than it was when we brought it in. Got a ride home, arrived at 5am, got a call Wed morning from Harmons asking when we're coming to get our truck, neighbors were complaining. Harmon's parked it in their lot, not us. Just a BS call from Harmons to get us out of there. I drove a semi with flatbed to get it on Thurs (2am start, 6+ hour drive). Trailer blew a brake chamber. I got it to Harmon's. They got right on it, torched off the old chamber (took over 2 hours, was a 15 min job because they did it in the parking lot. I watched 6 different people walk out, look at the Mechanic working on it, turn around and go back inside), said they don't have the part, and couldn't get it until Friday some time. Ended up capping it off just so I could leave, charged my company $277. So two vehicles at a "truck repair shop", neither got repaired, charged me $1412+, AWESOME ?. Top it off, the owner, Jason, had the balls to tell me that he gave me "a HUGE, INSANE break on price on my truck because they felt bad for us. SERIOUSLY? U didn't fix ANYTHING!!! Unless u have ALOT of money to throw away to a company of people that literally stand around scratching their heads all day while charging u, just to have a vehicle in their shop, then DO NOT go to Harmon's.100% RIP OFF ARTIST!!!
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November 2021 by Vladimir Kostenko
AVOID THAT SHOP !!!In spite of promised road assistance for 160 got ridiculous final bill of 2000 for 1 wheel bearing on light truck 2004 GMC Savana with towing and refuse to release truck after quote became available.TRAP, NOT A SERVICE !!! Once attracted there you will not get your truck back till paying triple amount of the whole repairs, but just for diagnostic.Simply liars, submitting false information even in their reviews.Service: Steering/Suspension
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November 2021 by Greg Grimm
Great people.Jason Harmon and his crew always do a great job and I truely appreciate the reference when anyone needs a ride in my taxi.
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October 2021 by Vlad K.
AVOID THAT SHOP !!! In spite of promised road assistance for 160 got ridiculous final bill of 2000 for 1 wheel bearing on light truck 2004 GMC Savana with towing and refuse to release truck after quote became available. TRAP, NOT A SERVICE !!! Once attracted there you will not get your truck back till paying triple amount of the whole repairs, but just for diagnostic.
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September 2021 by Trip Tuck
Hi everyone.I made repairs on July 7 in this workshop. My wheel burst. They have changed the disc and tire, added antifreeze and a clamp to the tube. Mechanic didn't check anything before I left repair shop.1. After a few hours, I've got an emergency stop, I lost a few gallons of antifreeze due to a leak at the pipe junction. (I changed 2 coolant pipes already)2. They put the wheel on and did not even check that it rests against one of the mountings and this metal, when I turn right - mount cuts deeply into the tire. (I fixed it by myself at delivery)3. A few days later, the abs indicator lit up, after checking it turned out that the cable that was responsible for it was simply rubbed due to the fact that it was poorly fixed. (It was fixed in my yard)I paid you for 4 hours of work (but really it should be no more 2 hours) !!! Every hour I left the launch room to see how things going. But mechanic was never in place even once, although the wheel was already standing!!!By this time, I had changed everything, spent a lot of money, including replacing your tire, because it was very large - It was changed too.Now, tell me what I paid so much money for ??? I am demanding a return of my money or I will resort to hard ways to withdraw my funds.Try to avoid this place!!!Service: Tyres
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August 2021 by Mary Jones Turner
Fantastic local mechanic shop that does great work. Great customer service & knowledgeable technicians.
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July 2021 by Gerry Watson
Excellent knowledgeable staff.
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June 2021 by Uli Guevara
Great on road service. I've in the business for many years and I will highly recommend Harmon. Great people.
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April 2021 by Dennis Spurgeon
Mr Harmon helped me out previously on a breakdown with my motorhome. I really appreciated that. So when my motorhome developed an oil leak I decided to use his shop for this repair. I took it in for this oil leak and told him it may be the front main seal as it was wet oil all around the front of engine and also told him I wasn't sure because it was hard to see. The shop replaced the front main seal, along with several other parts that were NOT authorized. My bill came to almost $2000. I paid the bill with absolute reassurance that they said they drove the motorhome and there were no leaks. My first trip with motorhome the oil leak was still there. I contacted the shop and let them know. I brought the unit back to the shop for the warranty repair and was told the oil leak was a $16 hose on the turbo. They said it would then cost another $350-$400 for the warranty work because they had to diagnose the problem. I refused and had to pay to pick up the motorhome with the oil leak still there and paying them approximately $2100! He then accused me of wanting something for nothing Very unprofessional. Bottom line, I came in for oil leak problem that is still there and I am out all this money and time dealing with this. Be very careful using this shop. This review is VERY ACCURATE.
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April 2021 by Tommy Caimi
Great people here. Always helpful!
