Gerry Counts Auto Body & Service is a friendly and professional auto repair shop. The staff provides excellent service and communication, creating a good environment with good vibes. They are known for going above and beyond to help customers, handling interactions with insurance companies seamlessly. The business is always busy, which is seen as a good sign. They perform great work on repairs, from severe hail damage to front-end fixes and windshield replacement, with appointments and pickup being seamless. They address various issues efficiently, including mechanical problems like gas issues or securing loose plastics, often quickly and sometimes at no charge. The team is acknowledged for knowing their stuff, being very professional, and for their willingness to put customers in front of the line in urgent situations. Customers report their cars driving like a dream after service and express being very pleased and impressed.
Just love the environment, people, service, communication!! After fixing front end! My gas issue!! It's driving like a dream!! THANK YOU!!
April 2024
They said when my car was going to be done and they promised on it
October 2023
Had our windshield replaced. They did a great job. Appointment setup and pickup were seamless. They dealt with insurance. Very pleased with the service.
