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March 2024 by Chaise Crawford
Online it states this location does State Inspections. I called to make sure prior to bringing my car there. I spoke with Octavia, who was extremely helpful. Even though this location does not offer them anymore, she immediately offered to find the nearest location that did and confirmed their hours for me. Thank you so much Octavia for your help!
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March 2024 by Harvey Farkwire
They were pretty quick to get us in, got to stay in our van. Brought our own oil & oil filter. Will return for our next oil change in 5000 miles again with our own oil & filter.
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March 2024 by T A
As soon as I pulled in my daughter had to go to the restroom. Took her in their public restroom and it was filthy. The smell was unbearable to the point my daughter almost vomit. Took her walking to a different place across the street. By the time I got back they were done but spilled a quart of oil on the engine. Ever since I left there has been an oil smell in my car and a burning smell from the oil spilt on the engine even after I had the engine cleaned. Go to the dealer don't waste time at a valvoline
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January 2024 by David M
They show state inspections under services but no longer offer them.
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December 2023 by bryan kuban
Usually pretty good place to go but last time I was there they did not have 10 w 30 conventional at all. I was just told you can do the synthetic but it's like $79. I asked if you could split the difference and they said no.
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October 2023 by Matthew Kesl
The people working here were very knowledgeable, I have a Tdi vehicle which requires specific oil, and they already were on it from the moment I pulled in, to make sure they had it.The tech pointed out several items and services they could offer, but most importantly was not pushy. Simply very professional and knowledgeable staff.I will be returning for the foreseeable future to get my car serviced here.
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October 2023 by Heather Bitter
Came in to get my emissions and I knew it was first come, first serve. I called ahead at noon and they said it was a 2 hour wait. When I got there they said the same thing. Ended up being closer to 3 hours but I needed it done and this afternoon was my only time off. The staff was so friendly and I know they felt terrible having to turn others away but I appreciate that they were able to get me in and Dave stayed late to get everyone that was given a spot in line! They worked hard when cars came in to get their oil changed. I know only certain people are certified to run the inspections, so that makes the wait long when it’s close to the end of the month. Great staff and experience even with having to wait!
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October 2023 by Drew Flamm
Dave did my inspection and emission. Was very fast and helpful. Told me things that would need to be done soon but not bad enough to not pass inspection. Very satisfied with the service I received today from Dave.
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October 2023 by Nice _.
Nice environment, keeps you laughing till the service is done. Came to this one and made up for a bad experience with a different one. On top of that one of the employees named Avery bought me ice cream. I got an oil change. Didn't take long.
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September 2023 by Christopher Manring
+1: I arrived, they got me in reasonably quick.-1: Valv appears to be a company that runs it's business chronically understaffed.+1: I went next door to pickup food, so they pulled my car in and did the tire and lights checks with my permission.-1: They recommended a brake light, I declined in order to do it myself. When I checked it later, all of my bulbs are working.-1: Synthetic oil change is now $99, not posted on the walls anymore.-1: They changed my oil and presented me the dipstick full of dark, near black oil. I didn't feel like pressuring them because of the staffing situation and close to closing, so I took the L and just committed to not returning. The manager (presumably the manager) was clearly notified about the issue and didn't come back to me with any attempt at resolution.Total score of -2. I have never felt this scammed by a service before and I'm just going to plan ahead or have a friend do it next time. For $100 they don't even include a tire rotation like some places do. It's coincidentally a VERY unlucky time for this because a lady from work was mentioning she also needs an oil change, and she's nervous to go anywhere because of upselling, etc, but I certainly am going to tell her to avoid VIOC and do an appointment with a local repair shop or something.Service: Oil change
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August 2023 by Summer Rain
They ripped out my valve stem, checking my air in my tires just hours before I was going on a road trip. Then he said it'll be almost a week until they'd get my tire to fix my car. Never returning they're obviously not properly trained or organized definitely wouldn't consider this place professional at all mind you I had both kids under 2 in my car it was like 115 degrees in summer and I had to buy a new tire from plaza to make my trip.
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August 2023 by Stephanie Kastner
This doesn't rate any stars. Showed up when they open at 8 am for Safetly Inspection. At 820am an employee finally showed up to open and was told they can't do Inspections. This is not the first time this has happened. I'm done going to this business. Find people that ACTUALLY want to work and can be on time.
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August 2023 by Kay Snelson
These guys work very well together. I like how well run the place is. All of the checks on making sure all caps are back on. Everything called out loud so I can see andand hear it. Good job
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August 2023 by Jill Pearce
Went in for an oil change and new battery. Went to run some errands after the work was completed and sadly my car stalled out. I went back to Valvoline and was definitely less than thrilled. Dave....you're the man! Your knowledge, experience and patience reassured me. Turns out the battery just needed to "relearn" things. This isn't the first time I've worked with Dave at this location and once again...top notch customer service! Hopefully the Powers that Be see this...Dave should train all your new hires. He's one of the best in the business!!
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August 2023 by Erin Perkins
Went to get emissions test done on my car for my plate renewal. They open at 8am. I got there at 745am and there was already 4 people in front of me for emissions. They are very fast and I was out of there at 9am. Great service!
