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“Great job! I think it was Dave that fit me in to install 4 tires and align my KiaK5. Honored the offer from Jimmy which shows great customer service. It took a couple of hours but I walked across the street to the bowling alley.
I had time to bowl but did admin work while waiting. All in all a fab experience and my car runs so much better with new tires and an alignment. Thanks to their team! Highly recommend.”
“Wonderful. My car needed safety and emissions, and when it couldn’t pass safety, they got it fixed for me within the next day and I had my car back in time for work. Friendly, professional and fast. Will use again!”
“I usually say I wouldn't trust a tire shop mechanic any further than I can throw his toolbox. Plaza Tire has earned my trust at several locations over several years with multiple vehicles. Highly recommend!”
“Quick and efficient! They made recommendations but didn't pressure me at all. They fixed a nail in my tire purchased here almost a year ago, at no charge, in less than an hour.”
“Knowledgeable, excellent service, and fairly priced; tried to go back, but they were booked over a month out. Highly recommend them, though.
5/30/25- Just picked up one of our cars and dropped off the other for an oil change; even though they stay busy, they treat their customers very well and get the job done as soon as they can.”
“I highly recommend! I purchased 4 brand new tires. They caused my car to shake. Took my car back a couple of days later. The guys balanced them, but to no avail the car was still shaking. Anthony (my salesman) was amazing, patient and understanding. He ordered a different set of tires which worked out great. Thanks Discount Tires for the great customer service!”
“As I was driving to work, my car began to overheat. This was not something I had ever experienced before. My car was beeping at me frantically and going into the red on the engine temperature gauge. I was scared. I called my dealership who said they could take my car Nov 8th. It was October 20th. I needed something now.
I made it safely to work after adding some coolant and asked my boss for a recommendation. I was expecting some mom and pop mechanic but he said, “I’ve always taken my car to Dobbs down the street. They have always done great work and have even saved me money.”
So off I went on his recommendation. The first thing I noticed was how personable every single person I talked to was. They were polite and kind. Second, the showroom: clean, spacious, and filled with awards for best store of the month and year.
I spoke with Nathan who assured me that I would be taken care of. I left my car in their capable hands. Late that day I got the call. I had a cracked radiator. The manager (also Nathan) explained the cost. Why it could cost as much as it might and why it could be less. I had asked for the problem to be fixed as well as an oil change and break pad replacement. His quote didn’t include the break pads. I questioned him. And he replied that the break pads were in perfect health. I found their honesty refreshing.
When I went to pick my car up the next afternoon. I came in to find them explaining why it took so long. They had to request the part three times! Each time the dealership they worked with sent the wrong part! Finally, Nathan (manager) drove over to the dealership to find and procure the correct parts! That’s service.
My car runs like a dream. If ever I should need any auto work again, I will wait until I’m at work and send it back to Dobbs. They are trustworthy, hardworking and fair. I recommend.”
“this place was able to figure out what was going on with my car, and i had previously taken it to other shops who couldn’t figure it out. they are amazing and i wouldn’t trust anyone but them with my car”
“I broke down in St Charles on a Sunday evening and was referred to them by my tow truck driver Joel at A1. I called Monday morning they had the car looked at in a timely manner, found the problem, had to order the parts from the dealer, but still had me on the road and heading home by Tuesday afternoon. Great service. Very friendly. Highly recommend.”
“Very nice people and service but I would like to have been told in advance that something was going to cost me $1,200 it was never talked about until I checked out”
“I took my Mazda to dobbs and Dennis was very professional and respectful. Dennis helped me set the appointment up, and kept it professional with pricing and parts. Definitely recommend this dobbs!”
“Just stopped in to have my TPMS system checked out. John was super helpful and friendly. He was able to confirm that I have two dead sensors and it’s not an internal issue with the car. Would definitely come back just from this quick interaction with him.”
“Outstanding service! Joseph was amazing and went above and beyond for me in a time of stress, after my tire blew while traveling across country. I hope he gets a raise. He deserves one.”
“Needed a safety and emissions done ASAP for a out of town client. The crew here got the vehicle in before the paperwork was even finished. This is a must for any dealership in the area that needs emergency work completed quickly and efficiently. 10/10 all day everyday. Second time in a week but they got our Dealership in and out in just minutes for a safety and emissions. Seriously if I could give a 10 star I would”
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“Helpful and knowledgeable staff. It’s obvious they are trying to help instead of selling you something you don’t need. Willing and able to explain things in a comprehensible way. Older gentleman at the front was great. Fixed up my Lexus within a day and planned for future visit to verify solution.”