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June 2024 by Kassy McMichael
Great prices and I love my hair
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April 2024 by Saundra B.
I made a NEW appointment with SHEAR-LOCK COMBS WEST for a haircut and was offered Saturday, March 30 at 12:00pm. I received 2 reminders to confirm so I did. Today I get a TEXT from the owner, TERRY telling me to go elsewhere because they hold these spots for “CURRENT CLIENTS “ before a holiday.
Ok, I understand that but why book me in the first place? I’ve had this booked for 4 days and now you have an issue?? And in my opinion if you are a respectful business why not CALL me and apologize and see if there is another day you can work me in? How do you run a business like this??
I AM CRUSHED at how I was treated.
I’ll also be posting on social media! Very rude and EXTREMELY unprofessional, Terry!
Terry’s text to me~
Sandra, we are unable to take your appointment for Saturday as we reserve the day before a holiday for our regular clients. I'm sorry if this is upsetting to you. But I recommend you find another salon for all your hair needs .
Terry
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April 2024 by saundra b
Unfriendly atmosphere. Booked a new appointment then 4 days later cancelled via text message from owner, Terry Mecalo told me to take my hair needs somewhere else.
Sounds good to me!
Eventually the rest will follow based on your 3.6 out of 5 rating on yelp, Google and Facebook.
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April 2024 by stacy portilla
lauren had been my best friend for over 15 years. she did my hair before she even worked as a stylist. she’s the only one who has done my hair since! she also does my brother’s, my sister’s, my mom and dad’s and most of my friend’s hair for over ten years. i love her, the salon she works at and i always leave feeling beautiful. i would recommend her and her salon to anyone and everyone! ❤️
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April 2024 by Nora Jehle
Love this place. Great atmosphere and talented stylists. Lauren always makes sure my hair looks great whether its just a trim or full cut and color.
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April 2024 by Andria Graves
Lauren always knows just what to do to get the color I am wanting from my hair while ensuring it stays healthy and strong! It’s always such a fun and friendly atmosphere there from whoever is working the front desk, to the owner and her dog Dottie! Since high school, this is the fourth salon I’ve gone to. By far it is my favorite. Definitely going to continue to stay with Lauren at Shear Lock Combs!
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March 2024 by Curtis S.
I made an appointment and 3 days later I'm told my appointment is canceled because they overbooked as if my business doesn't matter-would seriously steer clear of these clowns!
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March 2024 by Kristen Aaron
Kayla is the best ever!! I love my purple hair color she did!
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March 2024 by Saundra B.
Requested haircut Rude customer service from owner, Terry I made an appointment with SHEAR-LOCK COMBS WEST for a haircut and was offered Saturday, March 30 at 12:00pm. I received 2 reminders to confirm so I did. Today I get a TEXT from the owner, TERRY telling me to go elsewhere because they hold these spots for "CURRENT CLIENTS " before a holiday. Ok, I understand that but why book me in the first place? I've had this booked for 4 days and now you have an issue?? And in my opinion if you are a respectful business why not CALL me and apologize and see if there is another day you can work me in? How do you run a business like this?? I AM CRUSHED at how I was treated. I'll also be posting on social media! Very rude and EXTREMELY unprofessional, Terry! This establishment doesn't agree with who the customer is.
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January 2024 by Cindy “THE DODO CLAN” Dodorico
Brie was my hair dresser absolutely love her she genuinely cares about her customers and there needs, she takes her time and makes sure your happy looks amazing, she’s super outgoing and so incredibly nice!!! Will always request her to do my hair she is 100% the best!!!!
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November 2023 by Kristen Gross
Knowledge friendly, down to earth staff.
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October 2023 by Mike B
Great experience each time that I am there. All employees are friendly, do a great job and with good pricing. Highly recommend.
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July 2023 by Mary Ponder
Lauren does a great job!
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July 2023 by Marybeth Caldwell
Brie you are amazing!I was looking for a color to transition to gray naturally without cutting it short.She cared about my feelings of looking aged,She did a wonderful job.
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June 2023 by Nicole Hercules
We used them on a whim for prom hair. They got us in at the very last minute, and it couldn't have gone better. My daughter loved her hair and Bree! Since she has been back for a hair cut. Made an appointment for homecoming hair and was asked today if we could schedule something before Senior Year Book photo. Yep we loved it!!
