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February 2024 by Jamie Treasach
Love the store, been my go to for a while, use to shop at Troy.The issue I’m having is I often spot a female worker smoking in her car, for long periods of time, once I waited in the store as she must’ve been the only one working at the time and she came in reeking.I think the store is lovely, and the manger has such an uplifting attitude. The guy who has been working nights, has good conversations. The girl with blonde hair, is highly educated and knowledgeable on the products and canna.
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January 2024 by Tamry Disel
Clean, smells good, decent selection, short haired worker went out of her way to help me. She sold on me a product I didn’t think I needed, but I truly did. Will be coming back.
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December 2023 by Rick Smith
STORE IS GREAT.Good products, music is upbeat and fun.But the reason for 2 stars.The employee, Shane.I’ve never felt so uncomfortable shopping before when I came in on his shift.He barely greeted me. Didn’t even know he was in the story. And then he did not speak to me the entire time I was looking around. Even when I needed help, it seemed like I was being an inconvenience to him. Will not be coming back during the evening again.
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October 2023 by Meghan Murphy
This place has a lot of great great items at very affordable prices they actually cheaper for the smoke products!!!!
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September 2023 by Alice H.Q.
Knowledgeable & helpful staff. They weren't allowed to turn up the a/c & it was a hot day. Made for an uncomfortable shop, just wanted to get what I came for & leave! Temps have dropped, so maybe it's ok now.
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May 2023 by Kelly Miller
Guy couldn't even figure out how to charge a battery. Had no clue about any product or how to run the cash register
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April 2023 by Kimberly Duncan
Purchased this product from Retro Active 2 weeks ago and the product did not work despite doing all the recommendations listed on the bottle. Called the number on the bottle to inform company the product doesn’t work, to find out the product has been expired for 2 years now and they don’t even distribute to this shop. Manufacturing date listed on bottom of bottle is 06/18 and they only have a 3 year shelf life from manufacturing date according to company making this product. Be aware of this shop selling expired products and supplies that aren’t directly distributed to them!!!
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March 2023 by Carolyn Moor
Ozzy is Awesome! Great customer service, knowledgeable, friendly, and I will definitely will be going back.
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February 2023 by Lynn Sharp
Affordable and the service was good. The young man behind the counter was knowledgeable, helpful and nice.
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February 2023 by Chrissy Fitzpatrick
Shout out to my favorite smoke shop around! They always have everything I need and the staff is super friendly. Visit Retro Active, you won’t be disappointed!
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November 2022 by lisa wilkinson
Ozzy, Dylon and Stefanie were all very polite and helpful, will definitely be back when I am in the area again
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November 2022 by Caleb Hubbartt
Used to be my go to store because close and reasonably priced. Until today. I went in to replace a grav labs spoon. Sticker marked 19.99. Cool I'll take 2. Register rang up for $99. I said wow. They said the prices of Grav Labs went up. Ok but double of the sticker price? Seems fishy. Decided to just buy one. Sure enough got home and researched the price of an sp88 and I was charged double of anywhere else selling the same pipe. Ridiculous. I'll be getting my supplies elsewhere from now on. Just lost a customer.UPDATE: The owner did reach out to me and refund the difference and said they're investigating why this happened. I do appreciate that. Adjusted my review from 1/5 to 3/5 for this.
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November 2022 by Jessi Say
Not coming back. Came in and tell me why the DISTRICT manger/owner was drunk. That is completely unprofessional. As a women, I don’t want to deal with drunk men Much less one that owns the store.It’s gross. I can’t believe this man thought that he could be drunk like that and telling people. Seriously disgusting
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November 2022 by dr CROWLEE
A tiny bit pricey but overall good shop with a lovely helpful staff
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November 2022 by Put some Cheese on it
They are very knowledgeable and the people that work there are very nice ozzy is very nice employee