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January 2024 by Scott Brink (The buyer)
One annoying person tells you what to do, and only 1 cashier. Every time i've been in there it's been a long wait. There comes a time when customers get sick of waiting and find another bank that can service them.
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October 2023 by C S.
No one answers the phone - and yes they are supposed to be open. Had an appointment set up for a phone conference but they did not follow up.
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September 2023 by Eric Halcott
Don't plan on spending any less than 20 minutes in the drive through. Even for something as simple as a deposit, they will make you wait. I have gone to other branches and not had this issue. I will likely do so from now on.
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May 2023 by Kyle & Katie Walter
Tiffany was super helpful this morning squeezing me in last minute! It made my day so much easier! Thanks so much !
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April 2023 by Susan Boctor
We have attempted to use this branch for service three times and been turned away each time. Once they offered to make an appointment for us for a week later. The staff the last two times have exhibited poor customer service and have been cold and unsympathetic. Nobody has been able to help us with our needs. We will likely be banking elsewhere after our terrible experiences.
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February 2023 by Odie Junior
Quick and painless outdoor ATM access.
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January 2023 by Darth Hiles
I liked the PNC bank around here on the Mid River Mall Dr. Those people who works in the PNC bank are awesome Cool and friendly. They helped me with my questions and understand. Keep up Great Job to St.Peters PNC !!!! I need PNC bank nearby so I can walk up there cos my car broke down. Thanks.
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April 2022 by Emily Moore
I was just in your branch this morning and was requesting a large sum of cash. I will be honest, I came in on edge because the past few times nothing was explained in detail to my employees about why certain procedures are in place. Taylor, was extremely accommodating and answered all my questions. I can be a little snappy, so I apologize for that, but I am happy to have better answers. As a business owner, it’s very stressful to not know why you can’t have access to your funds, so thank you again PNC.
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March 2022 by Tran T.
pnc bank service not good , close never said reason for customer .. close bank not fair ..
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December 2021 by Tina Bayer
Love them! So Friendly and helpful ☺️
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June 2021 by Steve Hart
I've only had to use this branch once. So far service has been good here. Overall PNC bank has been easy to work with.
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May 2021 by Katie Wilson
I've used this branch as my main bank for personal and small business banking for over 8 years. Staff there are friendly and personable. While they have not always been able to provide exactly what I wanted on every occasion, they have always explained the policies or reasons and helped me find what I needed. Overall, this is the best bank I've ever done business with.
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June 2020 by Sherry Bell
They treat me like gold but i do miss rafiel
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June 2020 by Mike H.
Simply a small business review not. Not a Reflection on personal banking. Tried to connect on PPP process. After 12 attempts and no local help I moved most everything to a community bank. Who took time to actually help.
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February 2020 by Dan DeVilder
I arrived about a little after 11:35 am at the Mid Rivers branch to open two accounts. After sitting for about 5 minutes I stood up to talk to the teller to notify them of my intent. I waited in line a couple more minutes, finally talking with the teller about 11:45 or earlier. He was even keeled but informed me the accounts people were busy and not be able to open my accounts, since they closed at 12. I have never known banks to turn away new accounts if customers arrived before the doors closed. This one does. Is this PNC bank policy or the policy of the employees at this branch?
