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March 2024 by Jillian M
The “manager” Katie was a literal joke. I walked in and asked if anywhere was good for me, my dad, my son and husband to sit. She said I’m not allowed to sit. There is no sign on the door, or anything indicating understaffing. My dad who is an elder man says “can we please sit, we will clean up the mess, and tip you” and she loudly blows up into a tangent about how she has been awake since 2 in the morning, has kids and doesn’t want to do it all. That was her reason for refusing service. I then asked if I could get a general manager’s name or phone number and she called the police telling them we were being loud and hostile with her, so I get my phone out and record it saying “I’m recording this so I can back myself up to the officers and to your management when the time comes since it looks like I’m dealing with a compulsive liar.” I made my husband and my son go get in the car. The police were there and even said “if she is refusing service, I do not have any power to help although I would advise you and your friends/family to not give your business to this place if this is how they want to treat people” as a regular there, I will NEVER EVER AGAIN step foot in this place. You have to be desperate to hire someone like Katie. Katie, you need to be trained on being a lot more professional, appropriate, & work on leader skills because you don’t have any of it.
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March 2024 by Mark Cannoneer
I was greeted as I walked in. The food and tables were clean. The menu contained all the favorites from my memories. The large super supreme thin crust pizza arrived shortly after I ordered. The taste was just like I remember. It is good to know that I can still get a great pizza at a good price.
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December 2023 by Tushar Das
They took 20 minutes for a 8 minutes order. Very bad service.
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December 2023 by Mark Mamelian
Our order arrived in the time frame they told us it would. Order was hot, and everything was there that should have been.
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November 2023 by Heather Procter
I haven't ordered from Pizza Hut in a long time but decided to stop on my way home from work at the Mexico Rd location. I was a little frustrated because the website was so slow when I was ordering...it took me 30 minutes to place my order online. I pulled up to curbside and didn't take long for it to come out. The gentleman that brought it out was great and customer service on point but when I got home ( 30 minutes away ) and opened my boxes I was highly disappointed. They were dry, over cooked and not good at all. Except the thin crust pizza that was ok..I probably won't be back to this location or any other for awhile
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November 2023 by Shelley Clark
Ordered wings, got home and they were tenders, was not asked if I wanted bone in or not. Then noticed the next day they charged me an extra 7 dollars I guess for a tip? I went in and ordered and took home myself.
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October 2023 by Jeremy Brooks
Vintage on the outside. Soulless on the inside. Having said that, my to-go meat lovers melt was delicious.
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October 2023 by Christina Pillow
My pizza was hot and fresh on a Friday evening! It was a refreshing change to my normal experience.
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October 2023 by Traci Gondran
I cancelled my cheese bread order. They dont carry garlic butter any longer. Went to Little caesars.
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October 2023 by Bryan W.
The food was hot and felt fresh. The service was quick, ready before given time. It was a perfect Pizza Hut experience.
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August 2023 by Brian Fenili
We dined in, which appears to be rear these days, and we couldn't have had a better experience. Amy was our server, and she was incredible. Welcoming, friendly, professional, and the food great. You can tell whoever made it cared. We live about 15 miles from this location and plan to go back in the near future.
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July 2023 by Florentin Guzman
They got both of my pizza wrong and the one online lady gave me attitude so next time they might scam you
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July 2023 by Samantha H.
I think kindergarten students communicate better. The service is poor to low. They mess up your order with a guilt. They don't care if you walk out and take your business elsewhere.
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July 2023 by Captolia Alexander
While trying to complete a delivery order, a man asked for a name for the order, I tell him my name, and then the phone hangs up. I called back,..I still waiting past 15 minutes for someone to answer the phone as I send this review. I know I'm new to the neighborhood but I really don't feel like cooking tonight or going out.. please answer the phone.
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July 2023 by Houston Hubble
Best Pizza Hut around. The young woman manager is kind and extremely professional. I am lost for words. 6-stars
