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February 2024 by Scott H.
I was greeted by Beth within minutes of my arrival, Jason pulled my vehicle in and within 10 minutes he explained the brake problems and we went over the cost to correct my rear brakes.... the parts were ordered and arrived within the hour.... I was back on the road in under 2 hours. I highly recommend this facility for courteous people and timely service.... I will return for tires when needed....
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February 2024 by james king
I came in to see Beth today. She had the day off, but Jason and the rest of the team didn't miss a beat! That is the sign of a good store manager!!!!
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February 2024 by Marquan Prete
That new tech Marquan is awesome??
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February 2024 by Brandon Walker
Needed to get some new tires on my car and NTB was the only place at the time near me that had open availability for service today. Jason helped mount and balance 4 new tires that I brought in for a reasonable price. They got my car in immediately and took around 2 hours to mount and balance my new tires.When I got my keys back and started my car I was getting a message on my dashboard saying that the tire pressure was low. I was not getting these messages prior to bringing my car to NTB. It turns out apparently that one of my tires didnt have a tire pressure monitor on it which was causing the issue. If that was truly the case and I WAS missing the tire pressure monitor, I would have been getting these notifications on my dashboard everytime I started my car. I went back inside to talk to Jason about it and he never gave me a good explanation why this issue is happening and said I should have been getting this issue prior to taking my car to them for service. He immediately wanted to charge me $60 to put a tire pressure monitor in. After arguing for myself and him trying to sell me a tire pressure monitor, he eventually just took my keys and brought my car back in without saying much on what he was doing. It turns out he was putting a tire pressure monitor in for me for one of my tires. It would have been nice to explain what he was doing instead of walking out the door with my keys. I get that you probably don't want to deal with upset customers but he should have been better at explaining and correcting what went wrong.Overall this was a terrible first experience at NTB and will not be taking my car back for service with them. If the person servicing my car accidentily broke something, I would be understanding and just tell them to fix it but I don't believe them when they told me what they "found". If I can't trust you to do a basic tire mount and balancing why would I trust you to do anything else with my car?
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January 2024 by Kimberly
Jeff and John were great! Great customer service! I highly recommend NTB!
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January 2024 by Stephanie Cahill
They were quick, friendly and fairly priced!
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January 2024 by Chance Howerton
Only place open on a sunday. Had my size and was able to get in and out within 20 minutes
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January 2024 by Toni Hanson
Very fast and couldn't ask for a more friendly staff
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January 2024 by L Ross
Jason and Beth are amazing
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January 2024 by Patrick Hibdon
Beth is absolutely amazing!@ I will tell everyone to come here
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January 2024 by Frank Campbell
BETH AND Jason were awesome. Easy to deal with and very professional
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January 2024 by Erin Miller
NTB St. Peters was quick to order my parts. They knew exactly what I needed to get me back on the road.
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December 2023 by Josh Wach
Overall good experience.
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December 2023 by Jennifer Aljets
Beth is absolutely amazing!!!! So glad that she is the new manager. Customer service has improved 200 percent. Will be telling everyone to come see her!!!!
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December 2023 by Debbie Kotva
It was great! They accommodated my needs in a very timely matter! I followed Beth and Jason from South County!!
