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November 2023 by Barbara Petersen
Repair was finished on time and nicely done.
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November 2023 by Dave B
... UPDATE 10-6-2023...... UPDATE 10-10-2023...To summarize my overall experience was unsatisfactory. I had to bring my truck in two times to get everything repaired to be road worthy. The truck still needs to go up there for damages that occurred during the repair but still haven't heard back from NOVAKS. It's been over a week now. I had minimal headlight damage and fender damage and brought my truck to NOVAKS on August 18th. I picked up my truck on August 28th during the day. Upon original inspection at the shop the body repair looked great. I brought my truck home did not drive it at night for a day or two and then I realized on the night of the 30th that my headlight and now my fog lights did not work mind you my fog lights worked when I brought the truck in originally. So I had to figure out how to get my truck back up there again to get the repairs completed properly pertaining to the broken headlight and now the fog lights that are broken all of a sudden. Then upon inspection a couple of days later the emblems on my door that was repainted because of the fender repair are now falling off and one of them was attached crooked. To add insult to injury they charged my insurance company a second time by reopening the claim to do the repairs that they messed up on the first time around. To save myself time and embarrassment I'm just going to remove the door badges myself. I'm not sure what happened with the shop but I do not plan on returning ever. The lady and the younger gentleman were very respectable and courteous. The owner of the shop always had an attitude with me from the moment he found out that I had issues with his repairs. I was also told that one of my emblems could not be found yet I looked on the internet and found it instantly. That was the reasoning for one of them falling off they had to reuse it. Please see pictures below to follow the timeline of the story. I hope nobody else has these issues this has been a nightmare. If I were you I would find somewhere else to get your vehicles repaired unless you have time to play games.UPDATE......THE REPAIRED HEADLIGHT MALFUNCTIONED AGAIN. STILL NEVER HEARD BACK FROM NOVAKS ABOUT THE DOOR EMBLEMS INSTALLED CROOKED AND FALLING OFF AS WELL.I WILL BE CONTACTING NOVAKS AGAIN DURING BUSINESS HOURS.10-10-2023THE EMBLEMS ON THE DOOR WERE REPLACED. AND A COMPLETELY NEW HEADLIGHT ASSEMBLY WAS INSTALLED IN MY VEHICLE. EVERYTHING SEEMS TO BE FUNCTIONING PROPERLY AT THIS TIME. SO FAR SO GOOD. ?
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June 2023 by TjK Painting & Drywall
I had my bumper repaired. Spot on. They did an awesome job, quick, they took care of the insurance/rental side and detailed it. Came back cleaner than when I dropped it off. They do great work!
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June 2023 by M
They were professional and gracious. They were prompt and honest with the work and communicated with me every step of the way. My car looks great. I wouldn't go anywhere else for car repairs.
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November 2022 by Sandra Teson
Had our SUV there for body damage done by road damage from rocks hitting our car. Several area's and windshield fixed or replaced. They did an excellent job and were so easy to work with. The owner personally spoke with me and made sure all was fixed to my satisfaction! Would highly recommend this business to anyone needing a place to have their car worked on. Thanks to Novaks for making this an easy fix!Service: Body & Trim
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September 2022 by Craig Hipp
Very professional and quick service. Got me checked in and to my rental within 30 minutes.
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August 2022 by Allan Wansing
Never heard a client give so much praise for job done on his vehicle!! THANKS for the help! AlClient: Bruce
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November 2021 by aprild0829
I take ALL of my cars to Novaks! They are the best! They are efficient, fast, have great communication and attention to detail. Best around in my book.
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August 2021 by Maggie Brunet
I took my Lexus to replace the front headlamps.Amazing job, friendly and fair price.They were really honest too. They made a minor mistake andowned it and made it right immediately. They told me the truthinstead of just saying, "we reset it and it worked."Small gesture of honesty, but very appreciated.Highly recommended !!!
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January 2021 by Jason P.
Years ago I had a major door dent fixed and was very satisfied. Recently, I bought a new car that some bumper stickers that were a mess to remove. i dropped by and they removed them free of charge. They didn't even know that I had been there in the past. Wonderful job guys!
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January 2021 by Brian Gomski
I got in a minor collision and Novak repaired my truck bumper and grill quickly and to perfection. It looks like it rolled off the showroom floor!
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December 2020 by Lucas Houck
Can not express my full gratitude to the team at Novaks. Incredibly professional and quick. We brought my wife's car in for a small fender bender and was given a quote that same day. Made our appointment and they had her car looking brand new when we picked it up a couple days later. Five starts is not enough solid 10/10.
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October 2020 by Chris Welch
I had an 80 year old woman come into my shop for an estimate. Your shop wrote this lady a $1200 estimate for a couple small scratches on rear bumper. Your shop also told her that the bumper needed replaced per this estimate. You should be ashamed of yourselves honestly.
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September 2020 by Christine Ewalt
Novak's has always been very fair and always willing to work with our insurance, even during these times.
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September 2020 by Yadira Alonso
They left our truck looking like new again, as if it never had an accident! Excelente high quality work! We are extremely pleased with their service. We are recommending them to everyone needing body work.- Eric Bustillos & Supreme Drywall, Inc.