-
February 2024 by Leslie Lemasters
The staff were so very kind and helpful. The staff member who swabbed me for strep, flu, and Covid did an amazing job and I could barely feel it. The N P seemed as though she really cared for how I was feeling and was very kind
-
January 2024 by Caleb Braun
Turned away and told to go to ER for chest pain. Was told by the rude front desk attendant that it wasn’t an urgent care matter and is more ER. Ironic how I managed to go down the road to be seen, By another urgent care who had no problem seeing me. I’ve also been to an urgent care before for chest pains, Never had an issue till this mercy location. Save your breath and time.
-
January 2024 by Myra Harris
The office staff got me right in and started gathering my vita signs and made sure everything was done or prepped for the doctor
-
January 2024 by Lisa Matteson
Showed up today 10 minutes before they closed. Not 1 patient in there and they turned us away, because they are done for the day. Their sign should we take walkins when we feel like it.
-
January 2024 by peter cappel
A very enjoyable experience
-
January 2024 by Reason For Living
May the Lord God Almighty Bless everyone at this office. Sensational Group. Truly a Heavenly gift to those who need them. Thankful.
-
January 2024 by Vi Adriano
What was posted outside says just walk-in but the wait time is insane. With my symptoms just decided to go to an urgent care because it’s closer to our house and I really wanna get checked but it was a big mistake. They told us 1.5 hour then another 20 minutes then they said you’re next. I would appreciate if they would just tell me the truth and straightforward if they are too busy. When I got there there was only 1 patient waiting and yet waiting for almost 2 hours. In the end they told us they prioritize the scheduled appointment so whenever a patient comes I ended up waiting more so ultimately I just left. :(
-
January 2024 by Vikki Spencer
Prompt, professional, friendly.
-
January 2024 by charlie kelting
I called and explained my symptoms and they said I they could get me in right away. I was there within 10 minutes, sitting in a room in under 5 minutes.Check-in process was easy and the the care I received was great.
-
December 2023 by Seth McMichael
The receptionist was extremely nice as was everyone else there. Will be going back if I ever need it.
-
December 2023 by Christine Hoffmann
The doctors and nurses have always been so kind and helpful. They genuinely seem to care for their patients' wellbeing and comfort.
-
December 2023 by Dennis Abramczyk
Excellent care and follow up. Kim, my NP, was super. I will use these folks again.
-
December 2023 by Dutchman Realty
I went to Jungermann location on Thanksgiving Day saw the nurse practitioner who sent a prescription to Walgreens at Hwy K and Hwy N . This was at 12:30 pm. I called at 6:00 pm Walgreens said they sent it too Texas by mistake. Called again on Friday after Thanksgiving still no prescription called Mercy Urgent spoke to Dee said they were waiting on my insurance. Also the nurse practitioner recommended Sudafed behind the pharmacy counter told her I could not take it makes me nervous she said it would not.It is 11:26. Am Friday after Thanksgiving still waiting. I would Never go back to Mercy urgent care on Jungermann ever again.I got hold of my Primary Doc he called in a Z pack and cough medication received my prescription in 30 minutes from Mercy at Dierberg on MidRivers.
-
December 2023 by Nicole Burgio
The only urgent care I could get an appointment same day.The registration was fast and friendly. The nurse prationer was very kind, caring and explained everything.
-
November 2023 by Mandy Inman
Wish I could give zero stars. Went for a sinus infection. They took my vitals and sent in a prescription for an antibiotic. I wasn't even in the building 15 minutes. Bill came and they charge $327 insurance covered $125. The worst part is my mom who doesn't have insurance only had to pay $125. I might as well not have insurance.
