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December 2023 by Angel Dais
Have appointment times and walk in. Extremely slow, very backed up. Obviously understaffed but the staff doesn't communicate with the waiting patients. I've watched more than 5 people give up and leave after waiting over an hour each. What's taking so long back there? Where's the communication? Hire more staff. The receptionist has also been rude to multiple customers, not me, but I'm watching this happen.
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December 2023 by N. Isabel Jiménez
the lady at the front desk is very rude. If you are not going to do your job well and in a good way, don't do it!
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November 2023 by JP Johnston
Fast & friendly. I was in and out without an appointment in under 15mn.
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November 2023 by Adry Princess
Nicole was wonderful and so helpful! I would go to this location from now on.
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October 2023 by Jaime
Will update after interacting with someone besides the person who locked the door at 4:28pm when they close at 4:30pm.We went to Mexico Rd location at 4:10pm, Google showed them open until 5pm. We walk in to find a sign they are closed and a flyer where to go. We input address to our GPS and it has us take Mexico Rd and turn right on First Executive Avenue, then it told us we arrived when it was a dental office. I turn around because it's 4:22pm now and cross Mexico Rd and find the correct location. I called at 4:22pm as well and no one answered and pressed all extensions.I pull up at 4:27pm and race to door and it's 4:28pm and it's locked. So I knock on the door and a person opens it and my phone now shows 4:29pm... and she tells me they are closed. I told her "my phone shows 4:29pm and I took off work early, Google showed the other place as open and we went there first". She was not polite and said we close at 4:30pm again and I said "we were here before 4:30pm" and she told us to come back tomorrow at 7:30am. I realize it's not her fault the other location closed and that no one from Labcorp updated Google and it's not her fault that GPS sent us the wrong way with directions...but she did lock the doors early and she could've just been honest and said, we lock the doors 5 minutes to closing so we can leave by 4:30pm or whatever the reason... but they closed early.So now, I have to take off another hour of PTO to go again tomorrow.Please do better Labcorp, it's super easy to update your Google business settings to closed.
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August 2023 by Tom Beckerle
Super nice and friendly staff
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August 2023 by Jill M L.
Friendly, convenient, efficient. Quest was a mess so I just left and came here. Walked in to smiling helpful faces and was done abd out in 10 minutes.
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June 2023 by Rachel Cronin
Labcorp on 1st Executive Ave STP MO. First time to a Labcorp. I believe the lady was Nicole with long cream and red braids which were quite awesome. Even better she did a flawless blood draw! Thank you for that. Best ever. Didn't leave a mark! WOW! Way cool!
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May 2023 by Dan Gabriel
Had a great experience at the Mexico Rd Labcorp office this morning. After checking in, was taken care of quickly and professionally by the tech. Highly recommend this office!
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May 2023 by Cassandra S.
There's no front desk. You have to check in on a kiosk. The waiting room is very hot so be prepared. There was no one else in the building and I still waited about 15 minutes until I was called back. After I was called back, they verified my information and what I was getting while their such as the type of bloodwork.I went back into a room and I was sat in a chair without being told what was going on or how many tubes were being drawn and after about 10 minutes and six tubes later I was told she was all done, and I was free to leave. I wish they would tell you how many tubes and exactly what is going on just so you were kept in the loop because you may not be aware or may not know. I think it's just nice to have this knowledge.
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February 2023 by Taleah Ramahi
The lady working here today was so nice and efficient! The place was clean. Better experience than I expected. No complaints!
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February 2023 by Heather Smith
I waited around for a while with no one moving. No one was answering my questions and they saw me waiting.
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December 2022 by Sandy Schumacher
I was afraid to come because of some of the reviews abot it beginninga bad experience. . I can honestly say that was not my experience. Nicole my tech greeted me very nicely. She could not have been more friendly, efficient, and professional. I wouldn't have a problem coming here again at all. Thank you
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October 2022 by Lisa Nunn
This has to be the rudest most unprofessional place I have been to in a very long time. Person was yelling my name through a closed door when it was my turn couldn't be bothered to stand up and open the door and had to have somebody in the waiting room tell me that I need to open the door and walk inside and they'll tell me where to go. Then knowing that my veins can be kind of finicky went to go just tell the lady this is my good spot and that was the rudest interaction I have ever had. She was snide and told me that do I do this for a living she knows what the hell she's doing. No I do not know this for a living but I have been being stabbed for the past 45 years so I kind of know where my good areas at you can determine from there I'm being nice I don't want to be stabbed 16 times. I absolutely will not go back to this location.
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September 2022 by A R
Made appointment the day before on their website, went to the location 25 mins prior to appointment, checked in from my car, on their website. Got a text in less than 10 mins asking me to step in, waited for 5 mins, was called in, and was out of there in 10 more minutes. The lady who helped me was friendly and very efficient. Let's hope the testing and follow up also goes as smoothly.
