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February 2024 by Al A.
I can only assume since the last review was posted things have changed. I have done my vehicle inspections here in the past. I had to leave my vehicle for several hours and come back to pick it up. Which is no problem. I called the day before and checked online to see if I could do the same thing. Both of which said no appointments needed. When I got to the location, however, I was told I needed to make an appointment for vehicle inspection. They went further and told me they are booked two weeks out. I understand they're busy and all but it would've been nice to know prior to showing up that an appointment was needed. Maybe have that stated when you call the store number or clearly displayed when you check the website. Actually it would've been nice if somebody answered the phone when I called. It did only take 15 minutes for the inspections to be done. So that was nice.
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February 2024 by Samuel Cooksey
Great service as always. In and out in 15 minutes!
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February 2024 by Cindy Heibel
The employees were very nice and welcoming and explained everything in terms that I understood. They were very thorough in making sure my car was in top notch shape when I left. Thank you Jiffy Lube!!
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February 2024 by Samuel Jett
This is my first time ever leaving a review so you know its bad here. Im sitting inside right now. No line. They have taken 35 minutes and counting to change my OIL. I have only been to one other jiffy lube to change my oil my entire life, and out of the 10 or so times ive been there its taken 10 miniutes max. I have things to do this is jusr unnaceptable. It make me wonder if the people even know how to do their jobs wow. UPDATE: Leaving now 45 minutes later. Never coming back. ALSO why did they make me even get out of car to change oil? I have never had to do that. This place sucks man.
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February 2024 by kelly smith
Awesome!! And Fast!!
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February 2024 by Brent Messner
Quick and easy.....no line to get in and out in 10 minutes! Hunter was very helpful.
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February 2024 by joel shortt
We use them often. Always prompt and friendly service.
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February 2024 by Kathy Torrington
Cheerful, friendly employees! So happy that this location still does state safety and emissions inspections...
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January 2024 by The Nomad Thrifter
Should i escalate or just move on?This morning I had our Jeep Patriot oil changed at Jiffy Lube. It was conventional oil as we only put 3000 miles in over a year. While i normally change the oil myself, it was just too cold. I went to add an additive later, and the oil was very dark carmal. As someone who changes the oil on our Infiniti, Jeep, and BMW, I am aware of how oil should look. I think what happened is they just did not drain it all the way, but for $50 for basic oil, it needs to be done correctly.I contacted Jiffy Lube and was told to bring the Jeep back. I told them they could use the oil in the jeep if they wanted to, which was oil for the jeep and the oil for our BMW. They added both to the jeep. They did not read the oil grades.I felt attacked by the employees, and they were pushing the blame on me for not explaining there was different oil grades. I was so uncomfortable that I had to call my wife for her to record our conversation. After this, they were nice. So nice that they redid the oil change and upgraded to Synthetic high mile. When I say nice, I mean abnormally nice along with apologies. I believe one of the employees was on the phone with his manager, and realized what a big deal this could have been. The girl told me if there was anything wrong like knocking to bring it back.
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December 2023 by DaveZ
Big fan. Professional and relatable. Service was great and so are the employees. Satisfied.
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December 2023 by Regina Hatton
The technicians were very nice and was able to squeeze in a last minute tune-up in addition to the oil change.
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November 2023 by Megan Shipman
It was the absolute quickest and easiest emissions test I have ever had. Excellent customer service! Plaza tire and everywhere’s else I went had at least 3 weeks before they could get me in. I pulled up and someone greeted me and took my truck and information and within 20 min I was done and on my way. I will from now on always come back for this test. Thanks jiffy lube on salt lick, St. Peter’s Missouri. Fantastic job!
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September 2023 by John Z
Horrible experience!!! Called before I drove over to get a state inspection, was told it was a good time to show up. Show up, inspector is on vacation. Ask which other location would have one, they tell me K & N. I called AHEAD OF TIME. I am told the address to go to. Show up, guess what... can’t do an inspection for 4+ hours. I ask why they didn’t say that when I called. They stated that the local number I called was for a place in Kentucky, and they answer questions that they don’t have any information about.. aka Lie to people. I drove to 3 locations in all spent 45 minutes driving just so they can tell me they can’t do it after I got there.. Terrible business, this required the smallest of effort on their part and they just kept sticking with their same dishonest behavior.
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August 2023 by Erin Northcutt
They got me right in when they opened this morning and got my emission testing done and let me know when I was due for an oil change. Not for another 1000 miles. Absolutely no pressure used to get me to do other services. Very professional service and employees!
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August 2023 by Peter Kemph
Very helpful and polite. Derek Walker went out of his way in prvoviding a safety and emmissions inspection, even the day he wasn't supposed to be there.
