-
January 2024 by U Got This (UBA)
Nice store and very BIG.
-
January 2024 by C G (Katy)
Low on stock. Smaller men's dept. Neater inside than I've seen in quite sometime. Still needs building improvements on the inside.
-
January 2024 by Heather Schlichting
One person working in the jewelry department on Christmas eve
-
January 2024 by Mark Powell
I shopped twice today, once to buy and the other to return. It's fine. The returns department seems a bit hidden and when I stood upstairs in line, two cashiers were joking around, 5 minutes until one asked me if I had a return and directed me downstairs.The gentleman (Indian by appearance and accent) was fantastic in politeness and direction giving. I stop here once every 12 months to check the clearance items. Kohls has a better layout, better atmosphere and in most places, better service.
-
January 2024 by Julianna Meinhold
Every employee was very nice and helpful, but the store looks disorganized, and about ready to either close down or moving.
-
December 2023 by Mark Bishop
Still reasonably priced if you play the rewards/coupon game. Limited selection in store, but if you find something you like and not available in your size you can order online for the same price.It’s nice to still have a reasonably priced store where you can touch and feel the quality before you buy.
-
December 2023 by Lisa Kitchens
This was my first time at this JCPenney. I've been a card holder for years and have never had any bad experience until I went to the skincare department on December 6th around 11:00 a.m. The associate was very rude and had a horrible attitude. I guess JCPenney has lowered their standards on associates.
-
November 2023 by carsy1219
Entered the east door and there was no crowd but also no cashiers at that door either. Store was clean despite the busyness. Lots of good clearance.
-
November 2023 by Amanda W
I tried to make purchases online through them. Tried to change certain items from delivery to pickup and will not let me change to just pickup. I needed certain items earlier. Would prefer to just pick them up at the store rather than wait for a couple of days to deliver due to needing items earlier than delivery would have had them delivered. Still no luck to change the settings, did not place order.
-
November 2023 by Michael Pope
It's obvious that JC Penney is catering mostly to women and smaller to mid-sized women and men. We had to go to the Men's Warehouse to find a suitable black jacket that fit me, which I needed for my jobs.
-
October 2023 by Carl Sims
1st time it's with in there mall is fantastic huge wow . I hope you all have a fantastic experience there we just went in to. Kill time and looking around was a nice place even had like a bungi rope things for kids and maybe for grown ups also have fun to all
-
September 2023 by Cassandra S.
I came in here today to do an exchange shop in the baby section. I forgot how much does store has to offer a different items they have. The storm is very clean, and all the associates were very nice Personal dealt with Emma and I thought she was very pleasant and very nice. They always have a ton of sales from 30% off, 40% off, 70% off and much more plus rewards as well
-
September 2023 by Jen Duncan
There were holes in the ceiling, nobody working anywhere but the jewelry counter (those people are awesome, though). They need to just close if they're not going to work on their store. Prices are super high, too.
-
August 2023 by Carson Thorpe
I used to work here and enjoyed my time, but wanted to notably review Jeannie at the fragrance counter recently went in looking for some cologne for an upcoming cruise, Jeannie helped me find the what I needed at an EXCELLENT price! Nautica brand name too!
-
August 2023 by Kevin LeVart
Generally speaking the store was fine. The big and tall section was lacking immensely.