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“Stopped in here to see if someone could block the random text messages I had been receiving for 2 days. First person could not help, and suggested I see Geek Squad at Best Buy. I asked to see manager. He figured out the problem and resolved it for me in about 2 minutes.
Restored my faith in T-Mobile.
THANK YOU, DOUG, Manager.”
“Robert the store manager was such a great help. His professionalism and courtesy turned what we thought was an "ordeal" into a successful resolution to our issue. Thank you Robert!!”
“I bought a new phone on Amazon, went to a store in San Francisco, and they inserted an incompatible simcard. I didn't discover this problem until I was in St. Peters. This store replaced the simcard for free - with no trouble whatsoever - and made sure my days-long-ordeal attempting to activate my new phone would prove a success. I am very grateful for their help.”
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“Had something wrong with my iPhone and stopped in for advice. I was greeted with a smile and had short wait. While my issue was not resolved it was not due to the nice effort of the associate.”