-
February 2024 by Lindsay Gorman
Wonderful experience at Wicke!! Jeff and the team were incredibly knowledgeable and honest, which I really appreciated it! They were quick to service and diagnose my car and were incredibly friendly. I would recommend this shop to anyone looking for a great place in the St. Louis area!!
-
January 2024 by David Derr
I'm not from St. Louis but I will always recommend Wicke Auto to anyone local or passing through. (If you don't want to read the story just skip to the bottom couple paragraphs)Here's why: I was traveling across Missouri on I-44 during Christmas weekend and the plan was to stay overnight in St. Louis. I had my wife, dog, and 3 month old baby with me.During the trip it was really dark and raining and due to these conditions I hit a shredded semi tire on the road. Within 5 minutes my van was overheating. The radiator was beyond fixing. We limped our way to Joplin and made it to our Air Bnb at midnight. I knew there were several things that could be seriously wrong with the van so I was trying to figure out where to go. I got up at 6 the next morning to start calling around and looking for a shop.After looking at my options and calling about 10 different shops I did not feel confident that any of them would be able to get me back on the road in a timely manner. That was until I called Wicke Auto.After speaking to Jeff at Wicke I knew that these guys would be capable and do everything in their power to get me back on the road.Not only did these guys rush to get my van fixed that morning, they actually went out to get the parts themselves since the shop was closing early due to it being Christmas weekend. They did quality work fast. I'm really thankful I talked to Jeff. He made sure I was taken care of and even gave me a bit of a Christmas gift of a cheaper bill on the repairs.I was able to make it home to my family in Indiana that day. Thank you Wicke Auto crew!
-
January 2024 by E Lforn
Great people, great work
-
January 2024 by The Lillian Banks
Joe helped me out with getting my side mirror replaced & not only was it done in a very timely manner but I noticed the next day that he even painted over some existing damage for me without me even asking!I’ll definitely be coming back for my future car repairs & needs.
-
December 2023 by Patti Merz
Our daughter goes to school at WashU, and when we dropped her and her car off we took it to Wicke to get an emissions test so we could opt out in our home state. They were very knowledgable about the process and walked us through what we needed to do to avoid having her drive it all the way home every year for an emissions test. Not one other auto shop in St. Louis had any idea of what we needed or how to help us. Today, our daughter dropped by Wicke for a minor repair issue and they took care of her right away. They are professional, knowledgable and most importantly honest, and exactly the kind of shop you want your child to have access to! (We wish we lived closer so we could use them) Cannot recommend them enough, and our daughter has taken to recommending them to all her friends.
-
December 2023 by Patti M.
Our daughter goes to school at WashU, and when we dropped her and her car off we took it to Wicke to get an emissions test so we could opt out in our home state. They were very knowledgable about the process and walked us through what we needed to do to avoid having her drive it all the way home every year for an emissions test. Not one other auto shop in St. Louis had any idea of what we needed or how to help us. Today, our daughter dropped by Wicke for a minor repair issue and they took care of her right away. They are professional, knowledgable and most importantly honest, and exactly the kind of shop you want your child to have access to! (We wish we lived closer so we could use them) Cannot recommend them enough, and our daughter has taken to recommending them to all her friends.
-
November 2023 by Madison higgs
I dropped my car off to get my check emissions light checked right as they opened at 7:30am. They called me at 8:45am, explained the problem, and said that they had the part in stock and would start on the car "as soon as they got my blessing."I adjust my plans and stay in the area instead of walking home because it should be ready soon if the started after getting confirmation.Come 1pm I go in, they guy calls the place to see if the part is on its way, and apparently, the place where they're getting the part delivered from doesn't have a delivery driver today, and they might not be able to get the part until tomorrow. At this point, it is 3pm.They did manage to get the part in same day, fix my car, and also lent me a charger so I could charge my phone which had died while I was waiting, but it was not a good experience.
-
November 2023 by Daniel S.
Wicke Auto was very responsive, helpful and provided service in a timely manner. I called around noon on Friday, explained that my right front wheel was having some issues. They told me to come right in and would take a look. Upon arriving, they lifted it and Jeff explained that I had a broken right tire rod. He made a few phone calls and had someone deliver the part by 3pm. Jeff and company stayed around after shop close (3:30pm) to make sure the tire rod was installed. Very friendly, went above and beyond, fair price, and got me back on my way to Milwaukee. Very pleased and would highly recommend!
-
November 2023 by Iris Bencomo
I’m been going to these guys since 2020, they make things easy to understand and are always upfront and fair with pricing. I won’t go anywhere else.
-
November 2023 by Dakota Miller
I have taken my car here 2 times. The first was an air leak that they had resolved in two days back in september of 2022. I have a 2012 chevy sonic LTZ so it breaks down A LOT. It broke down in May of 2022, and normally does so about every 4 months (yes, I should get another car). However, Wicke helped my car run for over a year without any issues which surprised me. I recently took my car back to have it looked at after my check engine light came on. They ran many tests on it over a few days and they could not find the issue (common for small dealerships because they do not have the trademarked tech to be able to run more in depth diagnostics). So, they recommended I take it to the car dealership (Don Brown). My experience with Don Brown has been AWFUL (they have had my car for two weeks with no offer for a rental, discount, etc.). It is not Wicke's fault by any means, but definitely a side note to avoid Don Brown or any dealership because they are charging me over $800 in labor alone to replace a fuel pump (about a 2 hour job), told me they could "remove the corrosion on my battery" for 40, and "repair" my struts for 300. Needless to say, if I have say, I will only ever bring my car to Wicke. They never charged me for all the diagnostics, so I had them replace my windshield wipers just to try and compensate them a tiny bit. I have had my friend go to Wicke now, and she refuses to go anywhere else. Cannot recommend enough.
-
September 2023 by Lisa Stark
Jeff Wicke has been incredibly helpful to me. He showed me what was wrong and had me look at the broken parts. Unfortunately I had to get the car towed to the dealership as it needed work done exclusively by Chevrolet but he even offered to call them and explain everything to them as I wasn’t totally understanding it. Took a different car there a few years ago and was equally as pleased. I will be back!
-
June 2023 by Jayden Phillips
No appointments needed; first come, first serve. Very helpful and friendly staff. Also, they always give treats to my dog! In a good location and easy to find. They don't have a working relationship with rental car companies, so if the labor takes longer than a day, you'll need to take care of that separately, but otherwise Wicke is a great local neighborhood auto body shop.
-
May 2023 by Ryan Arthur
As a new resident of Missouri and Saint Louis I had a lot of trouble finding a mechanic and shop that was honest, knowledgeable and reliable. After my car broke down due to a large pot hole that caused electrical failure in the system I was told by one of my new neighbors to use Wicke Auto Service.I walked into the shop and was welcomed with a genuine smile from Jeff. I explained what had happened and asked if they could investigate and repair. The team ran diagnostics, changed out my spark plugs, and vacuumed the excess oil. When I came back in to follow up Jeff informed me of a compression issue in Cylinder 4. He spent a good deal of time explaining what that meant, the tests they did and what he would recommend. I didn’t feel cheated or that I was being taken advantage of. After leaving the shop I left more knowledgeable and confident in the resolution for my vehicle. The team was courteous, knowledgeable and professional. I would highly recommend using this shop for any of your repair needs and that includes daily maintenance like oil changes.
-
May 2023 by Jane Sauer
They are honest and on time. I have used them for about 40 years and have only had top notch experiences. I use them for complete auto care and not just bodywork.
-
April 2023 by Ryan A.
As a new resident of Missouri and Saint Louis I had a lot of trouble finding a mechanic and shop that was honest, knowledgeable and reliable. After my car broke down due to a large pot hole that caused electrical failure in the system I was told by one of my new neighbors to use Wicke Auto Service. I walked into the shop and was welcomed with a genuine smile from Jeff. I explained what had happened and asked if they could investigate and repair. The team ran diagnostics, changed out my spark plugs, and vacuumed the excess oil. When I came back in to follow up Jeff informed me of a compression issue in Cylinder 4. He spent a good deal of time explaining what that meant, the tests they did and what he would recommend. I didn't feel cheated or that I was being taken advantage of. After leaving the shop I left more knowledgeable and confident in the resolution for my vehicle. The team was courteous, knowledgeable and professional. I would highly recommend using this shop for any of your repair needs and that includes daily maintenance like oil changes.
